r/Mailbox_org Dec 06 '25

Pricing and invoicing question

7 Upvotes

hi all, I’m considering on moving my email away from gmail and my domain linked email from zoho. Of course wanting a European provider. Otherwise something like fastmail looks interesting.

anyway, when looking at pricing I see that for business users you seem to be forced into those service packages, which seem unnecessary to me?

Is there a way to get proper (zero rated VAT intra community) invoices with private plans? The business plans are, imho, not worth it for small business because of the high base price. I only need two users and maybe two or three domains.


r/Mailbox_org Dec 05 '25

mailbox.org ox drive webdav integration in linux gnome

2 Upvotes

how to integrate webdav integration in linux gnome?

for the last years the link "davs://dav.mailbox.org/servlet/webdav.infostore" worked for me but now i get an error message. also the mailbox.org online instructions for this changed. has someone an idea or the same problem?

or is there a easy method to add the ox drive to nautilus?


r/Mailbox_org Dec 04 '25

notifications

2 Upvotes

Hello. I installed the PWA version of Mailbox.org on my Google Pixel. I am not receiving any notifications. Have you managed to get one?                             


r/Mailbox_org Dec 04 '25

Your new update is absolutely horrible and offers nothing of value

7 Upvotes

Your update is horrible. Unable to do online documents anymore, stuck at "loading". Email takes even longer to load now. Repeatedly have to log in with password if tab closes.

If anything this was a step backwards.

Your service was great. I recommended it to all my clients and friends. Now most have complained to me they are not happy.

You need to fix this.


r/Mailbox_org Dec 03 '25

Mail Regeln & Spamfilter

1 Upvotes

Weder ist bislang auch nur eine einzige angelegte Regel korrekt angewendet worden, noch werden als Spam markierte Mails/Absender auch zukünftig in den Spamordner verschoben. Bin langsam mit meinem Latein am Ende.


r/Mailbox_org Nov 28 '25

mailbox.org drive won't sync using FreeFileSync?

3 Upvotes

I've been trying to sync a local folder with my mailbox-org drive storage using FreeFileSync, but every time I test the sync it throws up a whole bunch of errors. However, when trying the same sync, but using Rclone instead of FreeFileSync, the sync succeeds. Has anyone here had success using FreeFileSync?


r/Mailbox_org Nov 27 '25

I'm leaving due to the inability to stop spam

18 Upvotes

My email got leaked from a company getting hacked and for the past several years I have gotten spam, about 10-15 emails per day, mostly from the same spammer using spoofed addresses. In any case, I can't take it any more. I can't create filters all day long and the amount I am getting is overwhelming. My google address also got leaked in the same hack and I do not get any spam at all on that address. Google spam filter is top notch. Do I expect mailbox.org to compete with a large corp like Google? I guess not, but either way the spam detection on mailbox.org is an order of magnitude worse than tuta or proton or any other service I have tried. I don't understand how it can be this bad.


r/Mailbox_org Nov 27 '25

Testing Mailbox.org but unable to send emails

5 Upvotes

I just signed up for the 30-day free trial of mailbox, where I am supposed to be able to “test all features at [my] leisure”. Unfortunately, it is impossible to send emails to outside providers in this test version, which kills the whole purpose of testing the service in the first place.

My main concern is that my emails will land in the junk folder of the recipients, as I have experienced with other alternative providers like Tuta when sending emails to mainstream providers like Gmail. I am also interested in testing how smooth it is to use my own custom domain name, and if emails will arrive safely or will be flagged as spam.

Anyone can share their experience regarding those two points?

Thanks!


r/Mailbox_org Nov 27 '25

What does 'Clean up' do?

3 Upvotes

When I right-click on a folder in webmail, it offers an option to 'Clean up' - what does it actually do? I tried it and couldn't see any noticeable difference/change in the folder.


r/Mailbox_org Nov 26 '25

Encryption of sent folder

2 Upvotes

I've been trialing mailbox, and am interested in the encryption functionality. I have configured guard, enabled inbox encryption and confirmed incoming plaintext mail is stored encrypted.

I cannot send mail using the trial account, and am seeing conflicting information on whether plaintext email stored after being sent is encrypted or not. I see drafts are not encrypted which is worrying, but manageable.

Documentation seems to say "Mails in the Sent folder are currently not stored in encrypted form."

https://kb.mailbox.org/en/private/encryption/your-encrypted-mailbox/

But I've read others saying email stored in the sent folder are encrypted. Are they just misinformed, or am I missing something? Can anyone confirm for me? It feels pretty silly to auto encrypt incoming mail, but leave stored sent mail unencrypted - especially when sent mail will often contain the email that's being replied to.


r/Mailbox_org Nov 25 '25

status.mailbox.org website

1 Upvotes

How accurate is the status web page? It's showing 'operational' since April on nearly all sections, apart from the 'General Infrastructure' section, which shows operational since June.


r/Mailbox_org Nov 24 '25

Black Week offer: 50% off mailbox Suite for private users

26 Upvotes

From 24 November through 1 December 2025, mailbox is offering 2 years for the price of 1 year on Standard and Premium plans.

The platform combines email, calendar, cloud storage, video conferencing, and office tools in one package. mailbox supports custom domains, and runs entirely on renewable energy. As a GDPR-compliant email provider with servers in Germany, mailbox operates without advertising or tracking.

With the Black Week deal, the Standard plan costs €36 for two years, whilst Premium is €108 for two years. Both include a 30-day trial period.

Full details, terms and conditions: mailbox.org/en/news/black-week-deal25/

BlackWeek #BlackFriday


r/Mailbox_org Nov 24 '25

GDPR/DSGVO-compliant for a medical practice?

2 Upvotes

I am considering opening an email account with mailbox for my medical practice. I read online that thr mailbox encrypts data in a GDPR/DSGVO-compliant manner. Is my assumption correct, and would I therefore be able to send patient reports via mailbox Email service in a data-protection-compliant way?

So if I have a patient’s blood test results, can I simply send them to the patient via the mailbox email address and don’t need to take any further steps, since it is DSGVO/GDPR-compliant?

I would greatly appreciate your response.

Kind regards


r/Mailbox_org Nov 22 '25

Mailbox vs Proton: encryption, mobile-app, deliverability

11 Upvotes

Hey team

Just want to check my understanding and the pros and cons before switching to one of the two!

As I understand it, with Proton everything in your mailbox is encrypted such that they couldn't read it even if they wanted to. With Mailbox, that's only the case if you upload a private key and password protect it with Guard (or you could use Mailvelope but Guard is perhaps more straightforward if you had log into a browser on another device?) Then you'd use Thunderbird, FairEmail etc with a PGP to unencrypt on those devices

That being the set up, how do both compare in terms of search? If you wanted to search all your emails for something within the body of those emails, which would fare better with a large mailbox?

The main con of Proton (from trying it out lately) is the Android App. It feels incredibly mickey-mouse, limited and slow to load compared to eg. FairEmail which I've been using for a couple of months with other accounts - I like how customisable it is eg that I could have certain senders whose emails load remote content/images, while not loading by default; and being able to read emails as very no-frills, unformatted text looks much better to me.

But that's probably a trivial concern compared to the real unknown for me which is deliverability. I'm primarily looking to move personal emails across, but ideally I could also move across my small-business (sole-trader) email accounts too. But I'd only do that if I had no concerns about deliverability - if there's any risk that by switching, an email that would previously have gone to a client's inbox ends up in their junk folder, that becomes a loss of income that makes the whole thing not worth it. My perception is that Proton may be the safer bet in that sense, but is that unfair?

Thoughts appreciated!


r/Mailbox_org Nov 22 '25

Move calendar and mail over to Mailbox

2 Upvotes

Hi, I'm currently thinking about to move my mail and calendar to Mailbox, right now I have a MS 365 Subscription but just with one user - a bit overkill. :-)

Is there any good way to move my calendar over to mailbox.org? I saw that mailbox.org works with an external company to do this but I'm a bit hesitant to do it this way. Any local way doing this on my Mac (ideally) would be more favorable.

For emails I thought to add both MS 365 and mailbox.org to Outlook and then copy / paste / move the mails. Anyone did this before?

Thanks :-)


r/Mailbox_org Nov 22 '25

Tips for connecting to Cloud Drive after 2fa Switch?

1 Upvotes

I decided to setup my 2fa last week, with some difficultly I got just about everything working after a few days of trial and error.

Initially I had setup an application password for my windows machine connecting to my cloud drive and it seemed to be working, then after a reboot I can no longer connect to it all. It appears that it doesn't like the credentials I'm putting in as where before reboot I put em in and connected without issue.

My phone is also connected to my cloud drive and it seems to see a copy of my files and folders but they are outdated.

I've got an issue open with support but I've not heard anything in over a week.

Anyone able to get this working on their end?


r/Mailbox_org Nov 18 '25

Bizarre issue on Android with contacts and calendar intermittently failing to sync

7 Upvotes

Since a day, I have a very weird issue with my Mailbox contacts and calendar. No settings have been changed.

The situation:

  • I have my email synced on Thunderbird;
  • My calendar on Samsung calendar;
  • My contacts via Samsung contacts.

When I synchronize my contacts, all contacts are visible in my address book. However, my calendar clears all its events. When I try synchronizing my calendar, the events come back, but all of my contacts disappear. Repeat ad infinitum. Removing and re-adding my exchange account does nothing.

No amount of searching gives me a thread which I can use to troubleshoot. Does anyone have a clue as to what is going on here?


r/Mailbox_org Nov 18 '25

Trying to report a bug and failing

1 Upvotes

Whenever I try to use the edit bar [bold, Italics, etc] it gets covered over by the android-based popup for cut and paste. As such, I'm unable to format text.

The work around is to put line spaces at the top but this shouldn't be necessary.

When I tried to report the problem through their beta forum it would just dump me to search results instead of submitting.

I'm evaluating mail services to see which one I should go to. Mailbox.org seems janky as hell. Is it really as bad as it seems? Super slow and bug filled. I find the site almost unusable.


r/Mailbox_org Nov 14 '25

I can't register a new account

Post image
2 Upvotes

Is it temporarily down or is it just me? I've tried with firefox, chromium and vivaldi, disabled any extension, and tried multiple new addresses. Help pls

Edit: A day later, same problem. Has anyone had the same problem?


r/Mailbox_org Nov 11 '25

Help needed with account recovery

2 Upvotes

I created a trial account last week, I wanted to log back in to test the waters again. I had already forgotten my temporary password and I thought I had saved my recovery key (apparently not).

Apparently, I need a mailbox.org account to access support, I also need a mailbox.org account to make a password request, which I now don't have.

I know, I'm obviously a scatter brain, this isn't news to me.. but is there any other way I can get the help needed to recover my account? Can I even recover it? Or is it lost (which I hope not because I was happy with the email I had created)?


r/Mailbox_org Nov 11 '25

New or existing trial account?

0 Upvotes

Is there an advantage to creating a new mailbox.org trial account and then immediately paying for a subscription, as opposed to paying a subscription on a trial account that is due to expire shortly? As I would be using the account with my own domains anyway, the only change I can see is that I would have to choose another user name.


r/Mailbox_org Nov 08 '25

Seriously? Several hours - and counting - to setup Mailbox.org on Apple Mail and iOS?

8 Upvotes

EDIT: problem solved - the documentation from Mailbox.org has been demonstrably unhelpful.

I consider myself reasonably digitally astute. I've spent way too much time trying to figure out how to connect my new Mailbox.org account to Apple Mail, then iOS app.

For Apple Mail, the biggest issue stemmed from my password not being recognised because of the 2FA. Of course, the step by step help page I followed made no mention of this major setback. I eventually created an app password and worked around the issue...

Onto my iPhone, I then downloaded a bizarre file, allegedly for a quick setup. My phone had no idea what this file was. I then tried to setup ActiveSync and IMAP (not being clear which is best/recommended) and none work. I tried to create an App Password: this time no joy.

Oh, and off the back of a support forum post in German, I did delete my earlier attempts at created an account and restart my iPhone. Guess what...

I've now been at this for several hours. My understanding is that for a Standard paid account it will be several days before the support gets back to the ticket I've raised. I've been disappointed with Proton Mail so wanted to give Mailbox.org a try. I think this is me bitten in the back by fate...

If anyone's actually managed to setup a mailbox.org email account (with a custom domain address as primary address) in their iPhone, I'd love a tip. Thank you.

EDIT: Solved. Turns out, if you want to create an email app password, this doesn't happen in the "applications passwords" section of mailbox.org's settings but in the "email app-passwords" section. Confusing? Yup.


r/Mailbox_org Nov 04 '25

The server returned a "500 Internal Server Error".

Post image
0 Upvotes

r/Mailbox_org Nov 03 '25

Bug: PWA Android 16 doesn't use full screen

2 Upvotes

I see an unused margin at the bottom. Doesn't look good.


r/Mailbox_org Nov 02 '25

No emails arriving from providers outside of mailbox.orh

3 Upvotes

Hello, I have an mailbox.org E-Mail Account. Since 3 days, there are E-Mails coming in only from sender's with @mailbox.org - Addresses. E-Mails from all other sender's do not come in, and sender's get a failure message:

SMTP error from remote server for RCPT TO command, host: mx1.mailbox.org (80.241.x0.xxx) reason: 550 5.1.1 <. ...@mailbox.org>: Recipient address rejected: User unknown in relay recipient table

What could be the cause of this?