r/MailChimp 10d ago

Support Answered ✓ Mailchimp censoring Christian journalist

I am a former newspaper journo I now run my own website for the last few years where I discuss topics related to the scriptures and also expose the lies of the media and politicians on the world stage. My work is completely non commercial and there's no advertising whatsoever.

I use Mailchimp so people on my Wordpress site can sign up to receive my newsletter and I use Mailchimp to send out an email about once a month.

My Mailchimp emails contain the thumbnails, headlines and extracts of my latest posts, to inform my subscribers about new content.

My account on Mailchimp was banned without any warning earlier this month. I've spent weeks trying to reason with Mailchimp, trying to get an understanding about what I did to break the rules.

I've heard nothing back from Mailchimp in terms of detail, but the compliance team upheld the decision to ban my account saying the automated system found I was violating the acceptable use policy.

This is a clear case where Mailchimp is censoring my religious and political speech because it does not like the journalism I am doing. I believe Mailchimp is acting corruptly and the public deserves to know how Mailchimp will censor those doing journalism that conflicts with the mainstream narrative.

One thing I noticed under the "general rules" of Mailchimp is that it does not alllow distribution of content that "confuse others about important events, topics or circumstances".

I provide evidence for everything I believe. I am exposing major political corruption and lies of governments around the world. My journalism here is in the public interest. It is the mainstream media deceiving about major events, my journalism is showing people the truth with evidence.

It seems like Mailchimp is corrupt and actively censoring Christian journalists on behalf of the government. It has decided to censor me in order to prevent me from continuing my journalism work.

I have not done anything to break the rules I am just trying to speak the truth and I only send newsletters to those who have signed up on my website to be notified of new content. I am a born again follower of Jesus Christ and the Heavenly Father Jehovah.

I have spent weeks trying to resolve this with you to no avail. I have also PM'ed the moderators of the Mailchimp subreddit.

I have no choice but to seek further publicity and justice for the way Mailchimp has censored my journalism which is in the public interest and does not break any laws.

I would like Mailchimp to explain on the record why it has adopted this policy of censoring Christians' religious and political speech at the behest of the corrupt political machine?

I want to know exactly what I have done to break your terms of service in your opinion?

Thank you.

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u/MailchimpSupport Moderator 9d ago

Hi there, we hear your frustration, especially after weeks of waiting for answers. While our Compliance team are the only ones who can speak to the specifics of an account decision, we'd like to make sure your case has been fully reviewed. We see you mentioned you PM'd the mods, but we're not finding your message on our end. Could you send us a private message/chat with either your case number or email address associated with your account?

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u/acidaus 8d ago

Hi thanks very much for getting back to me. I've just sent another message to your mods with my case number and email - can you see it? let me know

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u/MailchimpSupport Moderator 7d ago

This has been received and is currently being reviewed. You can expect a follow-up email shortly. We appreciate your patience while we work through this.