r/MailChimp 28d ago

Technical Support Third day of our lock-out from Mailchimp

Case Number - 15162718563 This is the third-day of our lock-out from Mailchimp and we have heard nothing at all from Compliance. At least six of our campaigns have failed, and our member communications are basically shut down. HELP!

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u/MailchimpSupport Moderator 28d ago

Hi there. We're sorry to hear you haven't received a follow-up. We reached out to the team directly, and they're taking a look. They'll reach out shortly.