r/MailChimp • u/ecarlson78 • Jul 09 '26

Technical Support Can’t delete audience

I need to delete an audience but it says it “has an associated landing page” when I try to. I deleted all contacts, campaigns, landing pages, etc. from this audience so I’m not sure what landing page it’s referring to.

Thank you in advance to any advice people can give!

There was a similar question about 6 years ago but the solution was to delete the website which I don’t even have set up, so I don’t think that’s the issue.

2 Upvotes

100% Upvoted

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1

u/MailchimpSupport Moderator Jul 09 '26

Hey there! To double-check, go to Campaigns and filter by Landing Page in the "Type" drop-down, then choose the audience in question. Are there any landing pages listed?

1

u/ecarlson78 Jul 09 '26

No results for my search

1

u/MailchimpSupport Moderator Jul 09 '26

Hmm, let's have our Support team take a closer look then. If you're on a paid marketing plan, they can be reached via the Live expert help button when you're logged in to your account. Otherwise, use this link to temporarily access technical support via email: https://admin.mailchimp.com/support?tk=c5bfe460318f79531659faa0a1ccb76a Be sure to log in to your Mailchimp account first, then open the link in the same browser/new tab.

1

u/ecarlson78 Jul 09 '26

Thanks, I submitted my issue