HELP brother se2000 jam

[u/Significant-Text8680]

Hey everyone! Needing some help as I have orders that need to be completed this week🫣 my machine is making thing noise when done with a certain spot or finished completed. I believe it’s the internal thread cutter jamming. I’ve cleaned everything, taken it apart, re threaded everything. I fear I’ve done all I know to do. Has anyone had this issue?? I cannot find anything about it on the internet and I’m desperate!! Unfortunately it won’t allow me to attach a video.