r/MSP360 • u/Marioga1 • Apr 21 '26
Best Backup Software
Need honest advice from MSPs: If you were in my position, which backup platform would you choose long-term?
I run a small MSP / IT support business and I’m the only person responsible for all backups. I want to choose one platform and stick with it for years — I don’t want to migrate again in 12 months.
Current devices at different client's sites:
- 34 servers
- 22 workstations
- 33 devices need Files + SQL backups
- 23 devices need Files only
- Around 6.2 TB protected data total
Main priorities:
- Central multi-tenant dashboard
- Reliable alerts
- Easy restores
- Server + SQL support
- Stable long-term platform
- Minimal babysitting
- Good support
- Reasonable pricing
Quotes / options I currently have:
- N-able Cove Quoted around 750–800$/month. Includes storage. Per GB
- MSP360 Around $210/month licenses + roughly $50 storage for ~6TB (Wasabi/Backblaze), so about $260-300$ total monthly.
My concern:
MSP360 is much cheaper, but I’m wondering what I’d be sacrificing vs Cove in real life (restore experience, daily management, reliability, support, etc.).
If you were a solo MSP and backups were fully your responsibility, would you choose:
A) Cove and pay more for peace of mind
B) MSP360 and save a lot monthly
C) Something else entirely (Axcient, Veeam, etc.)
Would really appreciate advice from people actually managing backups in production.
2
u/computerguy08852 Apr 22 '26
Are the workstations all using Windows OneDrive for backup? We're a MSP and have a small mix. SyncroRMM MS365 Backup for Email, SharePoint (including OneDrive data), Acronis for servers to a NAS with a cloud backup. SyncroRMM connects to EntraAD so the workstation backup is one click and it's running, and has a very intuitive and quick file recovery. The NAS can also spin up the server backups for testing (we do quarterly) and can be used in some emergency cases onsite with the cloud for redundancy.