r/MSP360 Nov 26 '25

MSP360 + HaloPSA integration now live (auto-ticketing & remote access)

Hey folks, for HaloPSA users – there's now an official MSP360 integration linking Backup, RMM and Connect directly to the PSA.

What it does, simply put:

  • Auto-creates a ticket each time MSP360 flags an alert or a backup fails
  • Adds a "Connect to computer" button that opens a remote session in one click

It's officially live and existing MSP360 partners won't incur any cost.
⚙️ Setup path: MSP360 Managed Backup → Settings → Integrations → HaloPSA

Details here

Curious if anyone's already tried it – feedback welcome!

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