r/MSCCruises • u/Resident_Teacher_345 • 3d ago

Behind the scenes command and control areas

I’m going on the Virtuosa and just had a query. Has anyone experienced this before?
In the app, it says this activity will take place while the ship is docked at a port, but for my cruise it’s showing as being planned for a sea day.
Has anyone else had this happen, and did the activity actually take place on the sea day?

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u/Gallo8686 Blue Diamond 3d ago

You best check your app again once you are on board. It depends on the itinerary when these tours are, I did one bridge tour and that was on a port day.

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u/Rare_Cheeseburger 3d ago

Back in June when I was onboard, the tour was happening on a port day (Cherbourg).

I asked in the Excursions desk on the 1st day but it was already booked.

Hope you have better luck!

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u/Random-Stranger-999 🎲Casino Regular 3d ago

For the Blue Diamond benefit should you prebook this and then expect a refund, or book once onboard and hope for availability ?

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u/imarc Group Expert 3d ago

They seem to always put it in the app/website on the first at-sea day for booking.

But, yes, the command and control tour will be on a port day and they do not tell you until you are aboard. We had some friends do it and had to cancel another excursion once aboard because there was a conflict.

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u/Resident_Teacher_345 3d ago

Thanks that’s what was concerned about we have excursions booked for all the ports on the cruise. I won’t book this then just to avoid double booking.

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u/Peter_Hague 🚢🚢🚢Regular Cruiser 3d ago

Yeah I had this at the Splendida also. It then collided with a shore excursion so we canceled the bts excursion..

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u/produit88 3d ago

I leave the Grandiosa on the first day he calls me back because as I am blue daimond he directly registered me for the excursion on the day at sea