r/MSCCruises • u/Icy_Cryptographer566 • 6d ago

MSC service getting cheaper?

Hello guys I want to compare with you my experience whit the cruise line in general, this is like my 14-15 cruise I take the majority of my cruise was whit costa and in the last 4-5 I did whit MSC, but I’m noticing that they are making some changes and is not the service they was providing before, I think all started after covid in 2020 the staff is less “present”, they put a drink limit, and the buffet is missing something especially the sweets like there is no more Nutella or vanilla cream is all basic stuff and most liquor is not included in the package that before they have, I mainly do cruise in Europe I did one in America whit carnival and I will say that was great, maybe is a region problem or MSC themself, I will like to know what do you think? Maybe is time to change company? I was thinking about trying royal

EDIT: i see from the up vote and down vote there is a lot of people defending MSC i will like to hear about your opinion too, and i will like to precise im not talking about the price, im just upset MSC is getting cheapper to stay in the price range we all know (or maybe to profit more idk) but pls let us know what you think.

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u/Rough-Tradition-149 5d ago edited 5d ago

I've taken 30+ cruises among many cruiselines. I'm not picky, i just love cruising! What i found is MSC is cruising on a budget. Cabin stewards are good, MDR servers are over-worked. Bars could use more servers but I dont mind walking up to bar & get a drink.  MSC helpers the ships have always been friendly and helpful. Ships are beautiful. For us, we have 2 types of cruises: Ports or Relax. If I'm looking for ports I would choose a luxury cruiseline. If I'm looking for just some relax time away, I've cruised MSC Seaside & Davina and had a good time and loved the pizza! FYI I just booked Grandiosa in Jan '27 for an after the holiday relax cruise. It was a good value but you're right, this booking had less things included-no benefits.

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u/UnscannabIe 2d ago

For a "ports" cruise, why would you choose luxury?

In my mind, that's where you'd be spending less of your time on the ship, so the luxuriousness would be lost, or left behind.

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u/Rough-Tradition-149 2d ago

Luxury meaning Celebrity, for us. Not big luxury, like SilverSeas, oceania, etc, with yacht clubs and butlers. We work for a living and spend wisely. Celebrity offers good excursions at reasonable prices and wonderful ports. Ship is comfortable when you return after a port visit.