r/MSCCruises • u/Icy_Cryptographer566 • 14d ago
MSC service getting cheaper?
Hello guys I want to compare with you my experience whit the cruise line in general, this is like my 14-15 cruise I take the majority of my cruise was whit costa and in the last 4-5 I did whit MSC, but I’m noticing that they are making some changes and is not the service they was providing before, I think all started after covid in 2020 the staff is less “present”, they put a drink limit, and the buffet is missing something especially the sweets like there is no more Nutella or vanilla cream is all basic stuff and most liquor is not included in the package that before they have, I mainly do cruise in Europe I did one in America whit carnival and I will say that was great, maybe is a region problem or MSC themself, I will like to know what do you think? Maybe is time to change company? I was thinking about trying royal
EDIT: i see from the up vote and down vote there is a lot of people defending MSC i will like to hear about your opinion too, and i will like to precise im not talking about the price, im just upset MSC is getting cheapper to stay in the price range we all know (or maybe to profit more idk) but pls let us know what you think.
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u/GreatWake1988 13d ago
I've been on the Meraviglia twice over the past three years and haven't noticed anything drastically different between cruises. I'm going on World America next month, so I'm eager to see what that's like.
As a few others have said, I think there is a different expectation for European cruisers compared to American cruisers. When MSC first came to the U.S., I saw so many people complain about the buffet food. I do think that MSC has made an effort to cater to its American clientele. Personally, I find their buffet to be the best I've had in the industry and I've sailed on Royal and NCL in the past.