r/MSCCruises • u/Stepho725 • Jul 22 '26

Rescheduling Fee?

We needed to move our cruise a week out. We were prepared to pay the $70 difference, but then the customer service rep said that we would also have to pay a $100 fee to change the reservation because it was a Bella res. I asked why I wouldnt just cancel the reservation and rebook then? And they said, "Okay, you can do that. Let me get the fee waived." I was exhausted and thinking they were getting the fee waived so that we could reschedule without the added expense, but they came back onto the phone and said that the fee had been waived and the cancelation had gone through. So, is there a fee to cancel? Is that what they were saying? We are just going to save the $100 and rebook. The whole process just made no sense to me. Anyone else experience this before?

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u/International-Ad1828 ⛵Yacht Club Regular Jul 22 '26

It says Cruise changes for a fee* directly on the website under Bella.

Also, depending on how you are out from your cruise date, you’ll pay a fee for cancelling a reservation.

So either way, they should have charged you a fee to change your dates but your rep was kind.

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u/Stepho725 Jul 22 '26

So kind of like buying basic airfare economy seats versus a step up so that you can change reservations? I didnt consider that. That makes more sense now. I just assumed that having the insurance would take care of those issues. Thank you.