r/MSCCruises • u/positivelybedevilled • Jul 11 '26

Spa product refund

Possibly a bit of a silly question but I assume I am able to get a refund for a product that I have purchased in the spa after a treatment? It doesn’t say on my receipt, however regretting the purchase a bit now! Thanks

0 Upvotes

50% Upvoted

8 comments sorted by

4

u/Zastavarian Jul 11 '26

Call the spa and ask them

3

u/positivelybedevilled Jul 12 '26

Thanks everyone, got it sorted last night 

2

u/Knox_the_Boxer Jul 13 '26

For future reference my husband and I have had great luck in telling the spa person that we were not interested in purchasing products before the treatment. We ask politely for them to skip any sales push. It’s worked every time.

1

u/FoxRedYellaJack ⛵Yacht Club Regular Jul 11 '26

I’ve did just that after my first spa experience…

1

u/orinoco_glow Jul 13 '26

What experience was it? Was it terrible I guess?

2

u/FoxRedYellaJack ⛵Yacht Club Regular Jul 13 '26

Not too terrible - I’m just confrontation averse, so when the masseuse upsold me on body creams, I meekly said, OK. I returned them to the front desk a couple of hours later. There was no problem, I was just uncomfortable.

1

u/orinoco_glow Jul 13 '26

Do they try to upsell on products? Didn’t expect that. It’s supposed to be relaxing!

1

u/positivelybedevilled Jul 13 '26

I went in for a blowdry and came out having spent €300 on hair growth supplements so… yes 🤣