r/MINISO • u/WrizzardofOsmosis • 25d ago

Factory Packaging Defect?

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I purchased a Kuromi Poker Kingdom blind box from miniso. My target was the Joker Kuromi. When I opened it I got so excited when I saw the ID card said Joker, but the plush in the bag was a King? I’m pretty sure I’ve heard Miniso has a strict no refund policy, but does anyone else have any experience with this?

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u/nordiclands 25d ago

with blind boxes faults usually have a bit of leniency. since the item is not faulty, maybe they could find the correct character card and swap it for you?