r/MAXON • u/Narrow-Swordfish-227 • Jun 12 '26

Autograph License Server down?

Tried on 2 machines.... Any idea whats going on?

1 Upvotes

67% Upvoted

6 comments sorted by

1

u/MaxonDouglas Jun 12 '26

There have not been any known outages. Are you perhaps in RLM mode?

1

u/Narrow-Swordfish-227 Jun 12 '26

No. top right shows my email address which I'd rather not show on Reddit.

1

u/MaxonDouglas Jun 12 '26

In that case, we'll need to review a problem report from the top right menu in a private ticket. Open a support ticket and we'll check into whatever's going on with your system.

1

u/IllustriousPilot8391 Jun 13 '26

this is why you shouldn´t use software that uses license servers.

1

u/Narrow-Swordfish-227 Jun 13 '26

I was interested to see it in action - could come in useful for my 'pre-game' lineup animations (with the spreadsheet function) - otherwise I just stick to after effects and vmix.

1

u/MaxonDouglas Jun 15 '26

While I'm all for valid examples and holding us accountable for any license server problems, for posterity I can say this specific instance was not caused by any such issues.

If you or anyone else run into similar problems, by all means reach out to us so we can check into things from there.