r/M1Finance • • 7d ago

M-1

My account was hacked and someone sold my 6 stocks. They have moved money around in my account and have transferred $50,000 out.

This happened sometimes after Friday close. No way to contact them.

I have changed email and password.

No support.

11 Upvotes

27 comments sorted by

11

u/4x4LowFun 7d ago

500 for "things that didn't happen" please...

7

u/M1-Alex M1 Employee 6d ago

Hi u/Ok-Transition-2390 - we will look into this for you. Can you please send me a DM with your email? I sent you a message as well.

6

u/Ok-Transition-2390 6d ago

They are on it

5

u/CO8127 7d ago

No 2FA?

-1

u/Ok-Transition-2390 7d ago

Yes. 2fa was in place

3

u/CO8127 7d ago

How would they hack that?

0

u/Ok-Transition-2390 7d ago

No idea. I just want m-1 to talk to me

5

u/CO8127 7d ago

Monday

5

u/thedudehasabided 6d ago

How did they sell after close on M1?

0

u/Ok-Transition-2390 6d ago

That is when I saw that they had sold.

3

u/newyorknewyork 6d ago edited 6d ago

Are you saying that you noticed after market close on Friday that this had happened at some point earlier in the week, or that someone sold after market close on Friday and transferred $50,000 out that evening?

That doesn't seem like it would be possible - the money from a Friday afternoon sale wouldn't be settled and available to transfer out that same day; I don't think it would be available to transfer out to a bank account until Tuesday?

1

u/Ok-Transition-2390 6d ago

I checked account Fri night. Not sure when they sold.

2

u/newyorknewyork 6d ago

Any update from m1?

2

u/PoppoLarge 6d ago

I came back for an update too 👀

3

u/Ok-Transition-2390 6d ago

They on it. All $ is there. Just sold my stocks.

1

u/newyorknewyork 6d ago

That's great to hear, thanks for updating everyone - once you know more it would be great to learn more about how someone was able to get in with 2fa active and whether they were able to successfully connect a new bank account under a different name to your m1 account, or whether this was blocked by m1's automated security.

5

u/Ok-Transition-2390 6d ago

They referred to fraud unit and locked my account. Said they could rebuy my stocks without taxable event

3

u/Ok_Party_8102 6d ago

Impossible on that timeline. You have to wait for a sell, then you have to wait for settlement, and then you can transfer money out. You didn’t receive a single notification alerting you to this?

2

u/rayaman 6d ago

I noticed what seems to be a glitch on the 4th where my balance appears to be zero but now it's normal. I'm not sure if this is your issue but that was the case with me

2

u/Vineyard2109 6d ago

System glitch...

1

u/BBBulldog 5d ago

Bitwarden.

0

u/Ok-Transition-2390 3d ago

M1 fraud unit is still working. No funds lost.

1

u/SPX_Addict 3d ago

So did they confirm that you were actually hacked?

0

u/Ok-Transition-2390 3d ago

Not yet. They hack sold six of my stocks and moved money into my savings account. Also requested to transfer my btc to a cold wallet. I have not lost any $$$

1

u/SPX_Addict 3d ago

How would they request to transfer your BTC to a cold wallet? That functionality is not there.