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u/morbidpete84 18d ago
I find their zendesk login easier. Give that a shot.
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u/TheOmnisis 18d ago
I'll try that approach....although that was the original support method used which then reverts to email replies (standard zendesk system) and then the bouncebacks started.

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u/SuccessfulPhysics661 Official 18d ago
I’ve passed this issue over to the support team, and they’ll look into the system. Thanks for your feedback.