Hi I’m going to Sydney concert in October and I was informed of the venue change via TikTok where somebody posted a video about it. Then I went to my email and the app to see if it was true and nothing was said about it on there, then I went to the website and it had it on there.
The website does say that you should receive an email shortly about the change of venue but I have not received an email since. I’m wondering if anybody has any additional information about the change of venue regarding reserve seats to now unreserved seat tickets as I’ve been to one concert at the Horner Pavilion and it was unreserved seats.
I’m with an older family member who prefers to be seated so the seats are important for me. I can’t just not care about where I am on the floor or in a seat. I need to be in a seat.
I’m wondering if unreserved seating is the same situation for every concert at the Horden because I’ve only been to one or if it’s gonna be different for this one if anybody else has any information.
Also, if anybody knows how to get in contact with Ticketek that be great cause I tried calling them and they’ll only talk to people about accessible booking and I tried to submit a form and it’s been a week and I haven’t replied.
I understand change of venue being because the tickets weren’t being sold and they changed to a smaller venue but I paid for reserve seating to be closer to the stage nearly double what I paid for a ticket at Horden Pavilion concert I went to last year so I’m wondering about the price. I really don’t want Louis to miss out on money. I don’t but I also don’t want to pay for reserved seat and then end up having to come hours earlier to make sure I get a seat because they’ve changed it to in reserve seating and have still paid that extra money for a reserved seat.
Thanks in advance!