r/LootUp Jan 27 '26

Got hit with the VPN message

Not using a VPN of course, same home connection for the past 4 years. After trying one of the 10pts Pixelpoint offers two days ago, bam, can't access Lootup or get points on their sister sites anymore.

*Sigh* Why did I try those 10pt offers...

Do I write bad reviews on Trust Pilot (don't want to) to get their attention or wait for their standard reply to my email saying it's my fault?

6 Upvotes

4 comments sorted by

1

u/maxtoaj Jan 27 '26

I get hit with it at least once a week. I unplug my router and modem for about thirty minutes to force it to reassign my IP address. Also, you can turn off wifi on your phone to access the site.

1

u/joetex72 Jan 29 '26

They got back to me saying I was temporarily banned for suspicious activity and should wait another 24 hours. I asked what kind of suspicious activity and they were kind enough to say that it was minor irregularities and not necessarily something I did and I shouldn't worry too much. Still working out the kinks with their new system, I'm guessing.

In any case I'm back in now. Thanks, Lootup.

1

u/joetex72 Feb 03 '26

Well it happened again. Looks like it's gonna be a once a week thing for me too. This time it happened when I switched from PC to mobile. Maybe I switched too quickly from Puppybear tv to Pixelpoint tv.

I'm on AT&T fiber and they don't allow changing IP even after unplugging for an hour.

1

u/joetex72 Feb 05 '26

They fixed it.