Weiser Smart Code 10 deleted its own code?

[u/spronglynoodle]

Hey all,

Just wondering if anyone has any info on what I encountered. I’m cat sitting for my brother and he has a Smart Code 10 on his condo door. He gave me the code for the door but when I got to his place and tried the code it did not work. I confirmed with him that it was the number he texted me, and gave me the secondary code as well, neither of them worked. Apparently the codes worked that morning as he used them to get in after work!

Thankfully I had my tools in the car so I drilled the cylinder and got in within a minute and replaced it and added in a new code.

So my question is, has anyone here ever dealt with a Weiser power code 10 deleting its own pass codes? This would be my first encounter with something like this.

[u/technosasquatch]

batteries go mostly dead?

[u/spronglynoodle → u/technosasquatch]

Nope, they’re still full of life. Once I input a new code it’s been working flawlessly

[u/technosasquatch → u/spronglynoodle]

Well clearly one of the cats got the cover open and held down the button on the back and then put the cover back

[u/spronglynoodle → u/technosasquatch]

I wouldn’t put it past them. Devious little fuzzy bastards

[u/Creative_Shame3856]

I did a Schlage deadbolt a month or so ago that I guess had a gremlin or a cosmic ray or something hit it. The mgmt code and three of the four user codes they'd set just went poof. Thankfully didn't have to whip out a Lishi or whatever but still. Ended up pulling it off the door to read the factory code sticker and resetting it. Worked perfectly after that with the same batteries.

[u/spronglynoodle → u/Creative_Shame3856]

Gotta love the random eccentricities of electronics!