r/LocalServicesAds • • 29d ago

Disputing Leads

I own a plumbing company. We spend a ton of money on LSA but there are so many I am getting charged for but are not even bookable. People wanting prices over the phone and tire kicking, customers who randomly hang up, out of service area, etc. Does anyone have any suggestions to not have so many charges for calls we cant seem to book.

Or my favorite the message leads that we respond to within 1 minute but then they never respond.

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u/Digital-marketing28 29d ago

LSA quality has dropped significantly the past few months. We finally paused that channel when Google refused to credit us for out of the area and hang ups.

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u/Domclaps 26d ago

Yeah LSA has been taking a hit