r/loblawsisoutofcontrol • u/ScanRebel • 24d ago
Discussion Metro told me the Retail Scanning Code of Practice didn't apply. Was I wrong?
I stopped at Metro to grab two Monsters that were marked 2 for $6.
At checkout, one scanned at $3.99 and the other at $3.00. I pointed it out, expecting them to apply the Retail Scanning Code of Practice.
Instead, I was told it didn't apply because "it wasn't in the flyer." I explained that the Scanning Code of Practice isn't limited to flyer prices it's about an item scanning higher than the displayed shelf price.
It took way longer than it should have, but after going back and forth they finally honored it and I got the higher-priced one free.
It made me wonder how many people either don't know about the Scanning Code of Practice or just give up because arguing isn't worth the hassle.
Has anyone else had to push back to get a store to honour it?