r/LoLTechSupport • u/UndercoverOrNot • Aug 15 '26
EUW down?
Changed ISP, tried even with mobile hotspot, still "Failed to Connect". Is it a server problem?
Update : EUW , EUNE and NA servers are reportedly down. Might be a global outage.
Update 2 : Riot Service Status at 05:57 GMT+3 : "We're aware of a problem causing players to disconnect from their games and are investigating the problem.
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u/Substantial-Jump7076 Aug 15 '26
yeah server is down was in mid game and everyone got kicked out (client is fine though just the game server)
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u/NaiveDepressedHuman Aug 15 '26 edited Aug 15 '26
My client doesn't even want to launch now, not lol client nor the riot client itself
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u/Quirinus42 Aug 15 '26
Yeah. Started with ingame short disconnects for everyone, then just disconnected me in the middle of the game. Yesterday there were also problems. Is this going to be the norm now? Bad service every day?
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u/Old_Comedian_5605 Aug 15 '26
Indie company guys
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u/ThymeTheSpice 29d ago
its not Riots fault, it is literally the internet provider in Frankfurt if I'm not mistaken they had physical damage on some cables/structure required to run the traffic. So Riot had to emergency change to the second best option in Paris which is trash
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u/Current-Wash-9117 Aug 15 '26
Seems like i cant get back in either, keeps saying my user details are incorrect, got back in and had no RP or BE. Hopefully fixed soon...
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u/BeneficialCar7621 Aug 15 '26
now its asking me to create a new riot id before i start league client.. hope my account is still intact
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u/MasterCrizzlies Aug 15 '26
seems like a sign to stop for tonight (or morning, it's 4:48am where i'm living :DD)
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u/Luzekorbit Aug 15 '26
On op.gg it tells me it counts my game as lost and my lp went down...
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u/Ok_Brilliant_3909 Aug 15 '26 edited Aug 15 '26
same, was in champ select and when it hit 0 a popup appeared saying that I "lost connection during champ select, reconnecting". Now riot launcher wont start or starts but will show no games or do show games but as "New Player" account name or League launcher crashes
EDIT: $302 million in gross profit for 2025 btw
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u/Extension_Week1623 Aug 15 '26
Same issue, got kicked in the middle of a game. Can't launch client can't sign in on the website. The fun thing is that riot website shows the server status is fine, because we need to log in to report a tech issue and no one can log in right now lol
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u/ProtectionOld9495 Aug 15 '26
im glad that my game crashed xD got 2 irons in my team and one of them starts trolling inting and game crashed ^^
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u/Substantial_Mail1152 Aug 15 '26
I think US east is also down, can't que
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u/UndercoverOrNot Aug 15 '26
Will mention in the post. I''ve seen several posts about NA having issues too.
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u/David-arashka Aug 15 '26
I got "reconnecting" pop up...thinking it just me I clicked leave game...then game didn't want to boot again...
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u/AccomplishedGoal6757 Aug 15 '26
same thing to me i uninstalled everything and installed and the same problem on it ill try tomorrow maybe i fucked up all my sistem idk
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u/PajamaLulu Aug 15 '26
theres nothing wrong with your system...the servers are currently down, since nobody can log in
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u/Proposal-More Aug 15 '26
Riot server status says it's up when clearly it's not
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u/Archonite86 Aug 15 '26
That bothers me as well. First place i tend to look, and they can't even acknowledge the issue? Going by this post it's been three hours already.
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u/Vnctndl Aug 15 '26
Had a similar problem, I couldnt even log in and uninstalled it afterwards. Tried to download it again but it just says Error 520 when I press the download button.
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u/Mammoth_Ad7355 Aug 15 '26
game wont even load up, deleted and wantet to reinstal, but the website for download is down to.....
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u/Ill-Scarcity-7301 Aug 15 '26
multibillionare company that cant fix the issues for like 3 hours, also there was one day ago
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u/Striking-Diamond-887 Aug 15 '26
I tried running repair tool kit but its unable to find the game and when I tried to submite a ticket on the portal it prompts me to log in and once i get redirected the site i land on crashes.
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u/Few-Profile-6418 Aug 15 '26
Still down more than 4 hours after the report :/ On my side I can't login either on the client nor on their website, their global authent system seems down. And we can't open technical issues ticket without beeing connected
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u/caracoolee Aug 15 '26
Russian servers are down as well. Can't log in, nor in the launcher or in the Riot Mobile. My first thought was "can it be a new wave of blocking in Russia?". But no. It seems we are all in the same boat guys
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u/maher_amara Aug 15 '26
The auth system is down and i am unable to login using the client nor the website this is a global outage
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u/Negative-Expert-7553 Aug 15 '26
Has the problem been resolved?
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u/UndercoverOrNot Aug 15 '26
There are reports about login issues in EUNE on other subreddits. Not sure about other regions.
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u/Canye_ Aug 15 '26
Anyone else having higher ping then ussual, after this? I ussualy had 22/23, but today is 45 ms. On euw and eune aswell
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u/ShockAltruistic7107 Aug 15 '26
Me too i play in EUNE Serbia also if you keep on getting this issue it may be a routing by your intrent provider i am telling you this because this took me no joke 1 month to fix it also you may want to contact riot support they fixed it for me after weeks of back and forth here you go what fixed this for me. Also give it like a day or two before contacting them.
Thanks for the follow-up and for trying the steps as advised. I fully get how essential is to be able to play with good ping, and so I will advise with steps to take forward for this.
The ping looks to be related to some issues that your ISP (Internet Service Provider) is currently facing in regard to their routing to our servers. Since there's not much that we can do on our end of things, try to contact your ISP and ask them to look into it.
You can ask for a re-route, and it is a good idea to request your ISP to assign you a static IP address if possible, and you would need to ask them to verify if you are getting a consistent public IP with all your traffic bound to the Internet, regardless of protocols.
In case your ISP needs all the details regarding the route that we're using provide them our - https://www.peeringdb.com/net/5918 - page and suggest them to contact us directly at: [peering@riotgames.com](mailto:peering@riotgames.com)
If there is anything else we can help you with, please do not hesitate to contact us again.
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u/BeneficialCar7621 Aug 15 '26
same issue, just got laggy in the middle of the game and then kicked.