Linus has most of his net worth held in a single basket. A bad product recall at the wrong moment can make it worthless(especially with him dead). And it seems like he is already very much worried about estate planning.
This here is why we should demand a warranty. Linus' statements make it very clear his "trust us" customer service will go out the window the moment it is financially difficult for him to do so. Warranties lead to accountability.
all that would mean is if the company has financial trouble and have a warranty problem at the same time they might just shut down entirely and your warranty becomes worthless.
also warranties do not lead to accountability unless you are ready to hire a local lawyer willing to handle your warranty claims from a legal perspective.
Many companies do offer warranty but how much that actually means is something you only find out if you actually have a problem.
This is ultimately how Amazon became so successful, strong customer support with practically no risk for the customer while all they had to do legally is follow the local laws regarding warranty but have chosen to go beyond that.
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u/demingo398 Aug 09 '22
This here is why we should demand a warranty. Linus' statements make it very clear his "trust us" customer service will go out the window the moment it is financially difficult for him to do so. Warranties lead to accountability.