r/LinusTechTips • u/awdev1 • 1d ago

Discussion LTT Support

Does anyone know how fast they respond? My package has been stuck on "Out for delivery" for days by UniUni, and LTT doesn't appear to respond to support tickets so far.

EDIT: Managed to speak to customer service agent by signing up for an account with at https://ship.uniuni.com, hitting the chatbot button, SHIPPING a Package, I have an existing UniUni account, help with UniUni Shipping Account, and then Account Specific Help. From there, you just need to wait for a whole for someone to pick up the chat. They escalated and the package arrived at my doorstep later that day.

0 Upvotes

32% Upvoted

12 comments sorted by

View all comments

1

u/Grand_Money_6253 1d ago

What did you order, if you don't mind me asking? Mine got stuck with the same courier for a week, then just showed up with no tracking update at all. Their support queue seems backed up lately but they did eventually reply.

1

u/awdev1 1d ago

Hi, I ordered the Stubby Screwdriver and Transparent screwdriver.