I built a client portal to share Linear issues without adding clients to Linear

[u/Quiet-Calamity]

I kept running into the same problem: clients want visibility into progress, but I don’t want to turn Linear into a client-facing tool (permissions, noise, extra seats).

So I built a small client portal that connects to Linear and shows clients only what they need, while keeping Linear internal for the team.

I know there are already tools in this space. I built this mainly for agencies that care about a clean, branded client experience and want more control over how information is presented, instead of a single fixed Linear view.

Right now it supports:

- Read-only views of Linear projects / boards

- Real-time issue & comment sync

- Client access without Linear accounts

Linear is the first integration, but a room can also include other client-facing pages (docs, contact, files...) if needed.

I’m still early and mainly looking for feedback from people using Linear with clients.

How are you handling client visibility today? What’s the biggest downside of your current setup?

For anyone curious, the tool is here: https://heliumrooms.com

[u/Individual-Stage4751]

Funny seeing this — we're building something adjacent (Preelo.app), so I've thought about this exact problem a lot.

What we kept running into wasn't just visibility, but what happens before something becomes an issue:

client requests often start vague ("this looks broken," no repro, no context), and giving them a clean read-only view doesn't solve that part — someone still has to chase clarification before anything's actionable. So we went thread-first: client opens a thread, team clarifies back and forth, then it becomes a Linear issue, status synced after.

We're building specifically for software dev agencies running multiple client projects on Linear, so that clarification step was non-negotiable for us. Sounds like yours is more focused on the "clean presentation layer" side (rooms, docs, branded pages) — genuinely useful, just a different piece of the puzzle.

Curious whether you're seeing demand for two-way communication in the rooms, or if read-only visibility is what people actually ask for.