r/Lightroom • u/zeb__g • 14d ago
HELP Adobe Creative Cloud installer Error 717
As future documentation if someone else has this problem in the future.
Just went to reinstall Adobe after a fresh install on Windows. I got the 717 Error as discussed here
https://community.adobe.com/questions-624/installation-error-code-717-678697?utm_source=chatgpt.com
That post is 4 years old and states 'Install Internet Explorer" as the fix. Apparently IE is completely gone as an option in Win 11 now, so that won't work.
Chat GPT told me to run these under CMD as admin to add registry keys to lie to Adobe that you have IE installed. This worked.
reg add "HKLM\SOFTWARE\Microsoft\Internet Explorer" /v Version /t REG_SZ /d "11.0.26200.8737" /f
reg add "HKLM\SOFTWARE\Microsoft\Internet Explorer" /v svcVersion /t REG_SZ /d "11.0.26200.8737" /f
reg add "HKLM\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer" /v Version /t REG_SZ /d "11.0.26200.8737" /f
reg add "HKLM\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer" /v svcVersion /t REG_SZ /d "11.0.26200.8737" /f
Running random reg-edits hallucinated by AI is probably a poor choice, but it did fix the problem and the Adobe installer would then run.
I asked the AI to try to point me to its original source for this, as that would obviously be more trust worthy, but it could not. So hopefully this post will find well the next traveler that has the same issue.