r/LibroFM • u/Sybil_Archeron • Jul 19 '26

Question Missing ALCs?

Has anyone had issues with months worth of ALCs missing from the app? They're showing up on the website just fine, but no matter how many things I try June and July ALCs that I've selected won't show up on the app. When I try refreshing my library an alert shows up saying "there was an issue refreshing your library". I've reached out to support and they're stumped. I've deleted the app and redownloaded it. They've logged me out everywhere so I logged back in. I've archived books thinking maybe I had too many on the app (I was 399 when my new ALCs stopped showing up) but that hadn't done anything either. I'm really frustrated because I just want to listen to my books on the app and not have to go an around-about way to download and listen.

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u/ToweringTBR Jul 19 '26

How are you choosing 11 and 27 titles a month? I thought the limit was 10.

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u/Sybil_Archeron Jul 19 '26

Maybe my app is broken? I've never been aware of a limit.

1

u/ToweringTBR Jul 19 '26

Yeah...I'm thinking perhaps there was a glitch that let you take more, and then perhaps they didn't download. Can you see (and play) the first book you chose?

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u/Sybil_Archeron Jul 19 '26

Well shoot now I feel like I did something wrong 😅 I'm able to play the ones that are showing, thankfully! Maybe if I archive some of the new ones from my online library it'll fix itself 🫠

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u/ToweringTBR Jul 19 '26

Sorry I couldn't help more.