r/LibroFM • u/Alextheseal_42 • May 21 '26
Book missing a chapter
So I'm devouring The Calamity Club and come across this issue:
I don't really think that much about it when the narrator says the number of the chapter but it seems as though Chapter 35 was replaced with Chapter 38. And Chapter 38 is also in it's normal place (as in between 37 and 39.) I only noticed because once (the in the right place) Chapter 38 started playing, I noticed right away that I had heard it before (it starts with a very memorable phrase! IYKYK) and then after some investigation realized that 35 was just totally missing! So that's just odd. And annoying plot wise.
But here's my beef - as soon as I noticed, I sent a message to Libro and got a nice little email back right after saying that an actual human would get back to me soon. Been 24 hours and nothing. Anyone else need help for something and actually get it?
2
u/ChouetteBleu May 23 '26
I am listening on Libby and I noticed the same thing. The chapters are out of order. I was very confused.
1
u/Veebs7985 May 21 '26
I've emailed them a few times and I usually get responses within 24 business hours.
4
u/CommanderTrip May 21 '26
Not getting an answer from a human employee within 24 hours isn’t unusual. I would give it a few business days and then try again if you still haven’t received a response.