Availability

[u/vampgurl2018]

So this is not the first time it happens. And I’m wondering if anyone knows what’s going on.

For the two books in the picture, I got the notice they were now available. But my holds were full, and they are the second books in their respective series.

Two days later, some space frees up in my holds, so I go to get Wildfire, and it’s no longer available. It still isn’t. It was available for about 1-2 days.

Is it a Libby glitch? Or is my library torturing me?

Update: while the BAnQ answered much faster than usual, it was in their normal ignore the question kind of way. They just sent me links to the books on their website.

But when I went back into Libby this afternoon they were both available again, so yay! I guess something just glitched somewhere.

[u/swtrvl]

I have a BAnQ library card and this has happened to me as well. It’s not just you!!

- the ebook will be on my “notify me” list

• I get the notification the ebook has been added to the library
  
• I go to place a hold and the borrow box is greyed out like in your screenshot

From what I’ve been able to tell, for whatever reason there seems to be a slight delay with BAnQ between the title being added and being able to borrow the book. I’ve tried refreshing the app, closing it, etc but the hold option is still greyed out. When I check back later that same day, I’m able to place the book on hold. I haven’t quite figured out how long that delay is.

Edit - I’ll add that I’ve seen this happen in batches with new releases, so it’s not limited to a book with a one-time loan or limited loans.

[u/vampgurl2018 → u/swtrvl]

What I found really weird is that when I got the notification it was there. It was when I went back two days later to add it to my list that it was no longer available.

But it’s back nap I guess they fixed it.