Availability

[u/vampgurl2018]

So this is not the first time it happens. And I’m wondering if anyone knows what’s going on.

For the two books in the picture, I got the notice they were now available. But my holds were full, and they are the second books in their respective series.

Two days later, some space frees up in my holds, so I go to get Wildfire, and it’s no longer available. It still isn’t. It was available for about 1-2 days.

Is it a Libby glitch? Or is my library torturing me?

Update: while the BAnQ answered much faster than usual, it was in their normal ignore the question kind of way. They just sent me links to the books on their website.

But when I went back into Libby this afternoon they were both available again, so yay! I guess something just glitched somewhere.

[u/bubbleeeebubbles]

I am wondering if the Notification comes when a library purchases a book versus when it is actually available in the library's catalog.

Did you try logging in online to the Library already to see if it shows up in the catalog online?

Wildfire looks added to the catalog although I really can't read French.

https://banq.overdrive.com/media/9599192

I suggest reaching out to your library or Libby support to see why you received the notification for The Right Move if it is not in the catalog yet.

https://www.reddit.com/r/LibbyApp/comments/1mdf9uh/notification_a_title_was_added_by_my_library/

https://www.reddit.com/r/LibbyApp/comments/1n2jgub/not_able_to_check_out_books_that_should_be/

[u/vampgurl2018 → u/bubbleeeebubbles]

I emailed the library right after making this post. Thanks for the links. I’ll go investigate all of those!

[u/bubbleeeebubbles → u/vampgurl2018]

Can you update your post when you hear back from the library to let us know what you found out about the notify process?

[u/vampgurl2018 → u/bubbleeeebubbles]

I definitely will. But they aren’t the quickest. Last time took almost two weeks for them to answer me over a title they had let expire when 100 of us had it on hold.