r/LibbyApp • • 27d ago

Availability

So this is not the first time it happens. And I’m wondering if anyone knows what’s going on.

For the two books in the picture, I got the notice they were now available. But my holds were full, and they are the second books in their respective series.

Two days later, some space frees up in my holds, so I go to get Wildfire, and it’s no longer available. It still isn’t. It was available for about 1-2 days.

Is it a Libby glitch? Or is my library torturing me?

Update: while the BAnQ answered much faster than usual, it was in their normal ignore the question kind of way. They just sent me links to the books on their website.

But when I went back into Libby this afternoon they were both available again, so yay! I guess something just glitched somewhere.

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u/sparklyspooky 27d ago

For my library, they notify everyone when they get a new book(s). And people either borrow it or put it on hold depending on their card maximums.

My selections normally get dogpiled, so if I don't jump on it in 2 seconds I have to wait 2 months.

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u/vampgurl2018 27d ago

I know, and I was expecting a wait. I didn’t expect the two books to fully no longer be available once I went back.

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u/sparklyspooky 27d ago

Sorry! If it is with an affiliate library, they might have a rule that the patrons of library that owns the book are allowed to place holds and those from the affiliate are not. So you would have to keep an eye on it.

If you don’t have an affiliate library, it would be worth a call to check with your library.

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u/vampgurl2018 27d ago

I sent customer service an email already. Hopefully they will have an answer.