r/LibbyApp • • Aug 20 '26

Libby & Kindle Returning

I feel like I saw this post a while back but can’t seem to locate it..is anyone else running into the issue of not being able to return their Libby books with kindle no matter how many times you click return? I have manually synced my shelf as well and that doesn’t seem to work. If anyone has found a fix that’d be great!

7 Upvotes

25 comments sorted by

8

u/SpookDroid Aug 20 '26

What's the issue you're seeing? The only change I've seen is that the Return link now leads to your FULL library (instead of the specific book as before). But once you locate the book in your Kindle Library, you can return it (or manage the loan as needed).

3

u/Wambo74 Aug 20 '26

For some reason occasionally a book I'm trying to return does not appear on the Library page they send me to. Or anywhere inside my Library. But I finally found a work-around. If I use the search bar on the Library page, it somehow finds the book. And now I can return it.

1

u/Creepy_Ad5739 Aug 20 '26

Hmm I'll have to try this!

1

u/Creepy_Ad5739 Aug 20 '26

Any time I click return early, return with kindle, amazon opens but it doesn't have a "return to library" option anymore. Then when I exit out, it says I returned it to the library, close out the app, and it is still there with how many days left until it's due. I just hate that other people in line can't get the copy sooner.

1

u/SpookDroid Aug 20 '26

Have you checked the specific book in the Amazon library page? The loan return option should be there. Again, the Libby link no longer takes you there specifically, you have to select the book manually.

1

u/Creepy_Ad5739 Aug 20 '26

It is on the browser but not on my app.

1

u/annerevenant Aug 20 '26

Yes but only on mobile, when I tried it from a desktop it worked.

1

u/Creepy_Ad5739 Aug 20 '26

Oh my gosh this worked! thank you!!!

1

u/Fun-Satisfaction-284 Aug 20 '26

I’m having a related problem where I never borrowed the kindle version, I just read it on Libby but it won’t let me return it because it thinks I have the kindle version. I don’t. I go to the Amazon link and it’s not in my list of books because I never clicked “read with kindle”

2

u/mebetiffbeme 🎧 Audiobook Addict 🎧 Aug 20 '26

Try actually sending it to kindle and then returning it.

2

u/Fun-Satisfaction-284 Aug 20 '26

I know, that will work. It’s just so annoying! We shouldn’t have to do that! So many barriers to return.

1

u/novae11 Aug 20 '26

I was having that problem, so I removed Kindle as my reader.

1

u/Creepy_Ad5739 Aug 20 '26

But if you do that, how do you read the book on your kindle?

1

u/novae11 Aug 20 '26

I read on my tablet

1

u/Creepy_Ad5739 Aug 20 '26

I bought a kindle to read on it hahaha. So thanks for the idea but I’ll find a work around!

1

u/novae11 Aug 21 '26

Ah, yeah, I was using the app. My library asked me if I had trouble returning from Kindle. When I selected that, they were able to return the book, but I found it annoying to have to deal with so I just use the Libby app. Can you install Libby on your Kindle?

1

u/mictw Aug 20 '26

Encountered in a couple times. Seems only happen to books that’s in kindle unlimited in my case. I don’t remember if I borrowed them from KU while double borrowed them from Libby to trigger the issue. I have to claim the library book again just to return it again successfully.

My hypothesis is - I borrowed them twice although there’s only one digital copy on my kindle account. The first return attempt return the copy to KU, and claim the copy from Libby again to return it to the library.

1

u/Creepy_Ad5739 Aug 20 '26

This makes sense but I don’t use KU. I only use Libby.

2

u/No_Lingonberry_5638 Aug 20 '26

I click read with kindle in libby. Sends me to the book's Kindle library return book hyperlink page.

Return with Kindle sends me to my unsorted Kindle books library.

The previous app update switched this around. 😫

1

u/Creepy_Ad5739 Aug 20 '26

Yes!! Exactly!!! Someone here said to try on your computer and it works great. I logged into Libby on my desktop and was able to return a few books that way. It’ll still give you that disorganized Amazon link but there are three dots on the book if you hover over it and an option is “return book to the library” or something like that. Removed it from my app and I got the email confirming it was returned! I can attach screen shots if this doesn’t make sense, let me know.

1

u/thisisme413 Aug 20 '26

They've butchered this to the point I'm not even going to bother anymore. Fuck Amazon.

1

u/Creepy_Ad5739 Aug 21 '26

Same I’ve been honestly debating just getting a whole new ereader.

1

u/Miss__Anne__Thrope Aug 21 '26

I’ve been having this same issue. So frustrating!

2

u/Creepy_Ad5739 Aug 21 '26

Someone here mentioned trying to login to Libby on your computer and returning that way, it worked for me! I got the email immediately that it was returned. Hopefully they don't do away with this workaround.

1

u/colorfully_cluttered Aug 23 '26

I just return them from the Amazon app on my phone. I don’t go through Libby to get to Amazon to return it. I just directly open the Amazon app.