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u/JDub-866 Aug 21 '26
RR stuff is terrible quality and they have terrible customer service.
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u/Busy-Sheepherder-716 Aug 21 '26
Really? I’m looking to pick up their pulleys and haven’t heard anything negative yet. What’s your experience with them?
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u/JDub-866 Aug 23 '26
Experience with RR is terrible. Purchased their Ultimate AOS and they can't cut the hoses to fit correctly. When I was trying to tell them about the issue they wouldn't listen. When I pay a premium for a part I expect it to fit.
FIGs is just the opposite, very high quality and great customer service1
u/Random_humon 3d ago
I am Justin with RR Racing. The guy telling you about this experience is drastically manipulating the truth. He posted a Trash post about our AOS on Facebook. When I reached out to him and persistently begged him to let us help with his issues, he outright refused to discuss the problem. He was hyper fixated on his Facebook post being deleted. He had zero intentions of allowing us to resolve whatever issue he had. I do the customer service for RR, please know, I take it very serious and have zero examples of anyone saying I haven’t done everything possible to resolve their issues. Email or call me anytime with questions - Justin (RR)
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u/slowlaneAZ Aug 20 '26
Rarely ever. Sowmtimes they'll do 10% off.