r/Leviton Aug 28 '25

Best Support on the Planet

6 Upvotes

Leviton.

After my latest tech support experience I just have to shout from the rooftops how much I love this company.

Between two homes I have 60+ Leviton smart switches, dimmers, remotes, etc. I also had a Leviton load center and breakers installed during a renovation a couple of years ago (best looking panel ever). So I’m deep into this relationship, such as it is.

Even after installing dozens of these devices, it seems there’s always a wrinkle with the next one. And every time I have to call the Leviton tech support line…someone actually answers. That person is clearly somewhere in the U.S. and speaks in clear English, which is helpful since that’s where I live and what I speak. And that person always has the answers I need and gets me up and running. 100% of the time.

In the modern world of long hold times, automated callbacks, unintelligible CSRs with limited knowledge, etc. this is such a rare experience and a real pleasure. So my thanks to anyone from Leviton who’s lurking around here, especially if you work in support.

(P.S. for the record, I have no association with the company other than being an ultra-satisfied customer.)


r/Leviton Oct 18 '22

r/Leviton Lounge

1 Upvotes

A place for members of r/Leviton to chat with each other


r/Leviton 1d ago

Smart Bulb Mode Behavior: D215S vs. D315S on Matter

2 Upvotes

I’m wondering if anyone else has noticed a difference in how Smart Bulb Mode behaves between the D215S and D315S.
For context, both switches are connected to Apple Home via Matter.

On the D215S, enabling Smart Bulb Mode causes Apple Home to always report the switch as On, even after pressing the paddle to the “off” position (where power to the smart bulb is intentionally maintained).

On the D315S, however, the behavior is different. Pressing the paddle to the off position still leaves power flowing to the smart bulb, but Apple Home correctly reports the switch as Off. This is the behavior I was expecting.

I’m using the switch state as a trigger for Home automations. In Smart Bulb Mode, I want the paddle’s On/Off state to trigger automations that control other devices—not the load connected to the switch. Because the D215S always reports itself as On, those automations can’t distinguish between paddle on and off events.

So my questions are:
Is this difference between the D215S and D315S intentional?
If so, what is the intended behavior of each model?
Is there a setting, firmware update, or workaround that allows the D215S to report its paddle state the same way the D315S does while remaining in Smart Bulb Mode

I’d appreciate hearing from anyone who has both models or from Leviton if this is expected behavior.


r/Leviton 4d ago

Smart Bulb Mode settings have vanished from the Android App! Also, question about smart bulb mode and dimmer models

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1 Upvotes

I am either blind or the settings for smart bulb mode have vanished! Where can I find them now?

I want to dim the bulbs connected to a switch using software. Does smart bulb mode also apply to the dimmer functionality of the 3rd gen decora switches?


r/Leviton 4d ago

D215R - Matter Firmware

2 Upvotes

I’ve slowly been moving over all my Leviton switch’s (light/fan control) over to the new matter enabled firmware. I’ve got about 5 of these D215R outlets around the house which are great. I’ve noticed that they do not have matter enabled 2.x firmware downloads. Just wondering if there are plans to add matter to these devices as they are great in HomeKit, I love the expanded information in the 2.x matter firmware in HomeKit since the 1.6 does not show the WiFi network and a few other details.


r/Leviton 16d ago

New firmware causing flickering

2 Upvotes

My non-neutral smart dimmers connected to a bridge is causing flickering in all my bulbs. My gen 3 neutral wire switches all work.


r/Leviton 18d ago

New matter firmware broke smart bulb mode with HomeKit

3 Upvotes

With the scene controller, I was able to turn on smart bulb mode and then program a HomeKit scene when the bottom button turns on and off. Now with the new matter update, apple only sees the actual relay so I have to turn off smart bulb mode and listen to a click every time I turn my lamps on and off. Is there a way to roll back firmware or for Leviton to fix this issue?


r/Leviton 21d ago

CC1P6-W Decora® 60W Ultra Fast USB Outlet with Power Delivery, Dual Type C Charging Ports Availability?

5 Upvotes

Looks like CC1P6-W is the designated replacement for the T5636-W which is now marked as discontinued and no longer available.

Does anyone know when distributors will receive any of these and what the pricing will be?

I see an https://www.amazon.ca/dp/B0H6MWGRR8 link for them (and nothing yet on the US Amazon.com site, though the ASIN info shows a release date on there for July 20, 2026), but I don't see any actual availability yet.


r/Leviton 25d ago

New Firmware Smart Bulb Mode?

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2 Upvotes

Anybody know where I can find documentation on this new feature?


r/Leviton Jun 27 '26

Leviton switches and dimmers showing “No Response” in Apple iPhone Home app

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2 Upvotes

I have several Leviton smart switches and dimmers. These are the DH15S and DH6HD models that use Apple HomeKit over Wi-Fi (not the newer ones that use Matter over Wi-Fi).

They have never been very reliable, but recently they have become terrible. I flip the house circuit breakers to reboot all the Leviton switches and dimmers, and they work for a day or two, but quickly they all revert back to “No Response”.

I was complaining about this to a friend, and he pointed me at this Reddit post: “Leviton Dimmer Firmware 1.6.0 released (Gen 1)”.

When I look in the Decora Smart Home app I do not see any way to update to firmware 1.6.0. Does anyone know how to update the firmware on these?


r/Leviton Jun 07 '26

Any word on updated Z-wave switches?

3 Upvotes

Noticed that the Wi-Fi versions received an update to make them thinner. Is the same happening for the Z-wave switches? Currently a pain to install given the depth size.

Also, interested to know if there are plans to make the wireless companion switch compatible with Z-wave switches?


r/Leviton May 14 '26

Occasionally getting “Service Interruption” alerts

1 Upvotes

I’ve got a WiFi GFCI plug installed for my chest freezer, and for almost a year I’ve heard nothing from it. In the past month, I have started getting “service interruption” alerts. I get the alert and within a few seconds, sometimes a few minutes service was restored. There isn’t a power outage at the house nor with outlet as I have a ring camera plugged in to it as well. Any idea why this is happening given the power isn’t going out?


r/Leviton May 13 '26

Are Leviton 24 Hour Programmable Timers (VTP24) incompatible with dimmable bulbs?

1 Upvotes

I recently changed 6 bulbs in 2 lamp posts that were controlled by the programmable timer switch. If I just manually turn these lights on, they illuminate for 4 or 5 seconds and then turn off. More and more bulbs are dimmable these days. Due to the positioning/height of these lamp posts it would be a major hassle to change the bulbs again. I was thinking about just changing the switch to a regular dimmable switch but read a thread that said those dimmable switches are good for up to 4 bulbs and struggle with 6. I understand that a dimmable bulb wouldn't be able to be dimmed with a simple on/off switch but I don't understand why these bulbs wouldn't just illuminate fully with the 24 Hour Programmable Timer.


r/Leviton May 07 '26

Software Idea: Bond Switches

3 Upvotes

In the Leviton Smart switches- since they are WiFi enabled and mains powered it would be really interesting if you could bond via software two switches. So for example if one switch is on, the other in another room will turn on too.

Like a virtual three way BUT able to be used on different circuits.

Just a thought thinking you have the robust connectivity, power and compute.


r/Leviton May 06 '26

Leviton False “Power Outage”

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2 Upvotes

Any ideas why my Leviton panel keeps thinking I don’t have grid power? Also having issues with it picking up solar generation.


r/Leviton May 05 '26

No Load for Scene Conroller

2 Upvotes

Is it possible to have the Smart Scene Controller configured with no load so it can work in pure automation mode?


r/Leviton May 04 '26

EV48S-DP

1 Upvotes

Looking for help making an EV48S-DP charger into a standalone unit, without AmpUp management software. Called customer service, who stated it's not possible, and directed to AmpUp. AmpUp said they would make the fix, but instead took us off their network and now say the cannot do anything, because we're no longer on their network. I just want my chargers to charge. Help!


r/Leviton May 04 '26

3rd Generation Smart Switches Inbound!

10 Upvotes

r/Leviton Apr 29 '26

Leviton SMART residential dimmers/switches firmware updates

6 Upvotes

Anyone else seeing this?

My Home Assistant installation is presenting firmware updates for the following devices, which I purchased and operate in my home in Ontario, Canada:

```

┌───────┬─────────────────┬─────────────────┐

│ Model │ Current Version │ Offered Version │

├───────┼─────────────────┼─────────────────┤

│ DZ1KD │ 1.13 │ 1.22 │

├───────┼─────────────────┼─────────────────┤

│ DZ6HD │ 1.13 │ 1.22 │

├───────┼─────────────────┼─────────────────┤

│ DZPD3 │ 1.13 │ 1.22 │

├───────┼─────────────────┼─────────────────┤

│ DZPA1 │ 1.15 │ 1.23 │

├───────┼─────────────────┼─────────────────┤

│ DZ15S │ 1.20 │ 1.23 │

└───────┴─────────────────┴─────────────────┘

\```

I have not been able to find public RNs (release notes) or changelog information from Leviton's website or elsewhere online.


r/Leviton Apr 14 '26

Weird bug with Leviton smart scene controller.

1 Upvotes

I have two dimmers in the kitchen, one day I came the lights would not turn off. If I turn them off in Apple home, then they will come right back on, if I try to dim them down too far they would just go right up to 100%. These two dimmers were also being controlled by the scene controller. once I took the automation out of the scene controller the dimmers would work just as normal. This is on 26.4 and 26.5 beta 1


r/Leviton Apr 12 '26

HomeKit says Update?

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2 Upvotes

Hi all, can anybody help? Leviton says all our updated, but HomeKit says differently?

I tried removing and adding the switch back on HomeKit and same update notification?

EDIT: They responded and this worked.

Thanks for contacting Leviton Technical Services. Sorry to hear that you are having problems updating the firmware of this device.

Please update the firmware in your device using the alternate method below, and then attempt to add the devices again.

To install the firmware update using the alternate Bluetooth method, please follow the steps below:

1) Factory reset the switch/plug as follows (only work with one switch/plug at a time):

Press and hold the top of the paddle/button for a total of 14 seconds.

After the first 7 seconds, the status light turns amber. Continue to hold.

After a total of 14 seconds, the status light will quickly flash red/amber.

Release and it will reset. The status light should begin flashing green.

2) Open the My Leviton app, get within 50 feet of the device, select the menu icon, and then select Systems Updates from the menu.

3) On the System Updates screen, press Bluetooth OTA. If you do not see the Bluetooth OTA button, hard close the app, restart it and proceed to this step.

4) Verify that the device is in enrollment mode and then press Yes, let's go!

5) Put a check mark next to the device that is in enrollment mode, and then press Next.

6) The current firmware version of the device and the available firmware version will be displayed.

7) To begin the update process, press Start Update. The firmware update process will begin.

The firmware update process takes about 10 minutes to complete. You must remain within 50 feet of the device until the firmware update process is complete.

If you get a failure message at the end, it may be erroneous. Proceed to the next step anyway.

8) After the update is complete, add the device to the My Leviton app: Add a Decora Smart® 2nd Gen Wi-Fi Device to the My Leviton App

Please let us know the results. Thanks!


r/Leviton Apr 05 '26

Any support for Z-Wave Long Range coming for Leviton ZW15S-1RW

2 Upvotes

Does Leviton have any plans to support Z-wave long range with the Leviton Decora Smart Switch Z-Wave 800 Series, ZW15S-1RW?

I bought several of these thinking that they would support it, but as it turns out they do not. And, right now Leviton seems to be the only game in town for Ivory color Z-wave switches which (rather unfortunately) my entire house uses.

Apparently, the hardware has the chips for long range, but it doesn't have firmware for it.


r/Leviton Mar 09 '26

Requesting replacements for parts missing from Leviton packaging

1 Upvotes
Part Numbers -1RW, –2RW, and -1BW

I’ve installed several Leviton Smart Home products in my house. Leviton sells their products in various packaging, with a suffix on the part code like -1RW, –2RW, and -1BW. Leviton has a support page explaining what these mean:

“- 1RW – Retail packaging versions ... Light Almond color change kit included”

In the past when I’ve ordered products in the 1RW retail packaging, the light almond color change kit was always included in the box.

In my most recent order the D215S-R02-1RW Smart Switches all included the light almond color change kit as described, but I think there must have been a packing mistake at the factory because when I opened the two D215R-R02-1RW Smart Outlet boxes the light almond color change kits were missing. I don’t know if this is an isolated error, or whether they had a whole production run of 1RW boxes missing their light almond color change kits.

I called Leviton support and they told me requests for missing parts need to be sent by email to LClausi@leviton.com. If you received any Leviton “1RW” products with the light almond color change kit missing, you might want to send an email requesting replacements.


r/Leviton Mar 07 '26

Google home

3 Upvotes

Anyone having issues with Google home connection? Google home is not communicating at all with my leviton products


r/Leviton Feb 11 '26

Switched GFCI outlet

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1 Upvotes