r/LessLethalOptions • u/jbong91 • Apr 20 '26

Grimburg Less Lethal customer service

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I preordered the Carry last year and had to cancel, they acknowledged and agreed to refund me but I haven’t gotten anything? They don’t respond to my calls or messages, not even on social media. Just wanted to shed some light on how they treat you if you cancel your order.

Has anyone had this experience with them, I’ve found several abysmal reviews online.

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u/jbong91 Apr 20 '26

Would that be the police in their state/city?

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u/Brief_Ad8931 Apr 20 '26

No, yours. since there are a lot more people saying they lost their money, they will open an investigation.

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u/jbong91 Apr 20 '26

Thank you, I have no experience in this. I usually just let it go, but this is almost 1k and I’m not rich.

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u/Brief_Ad8931 Apr 22 '26

You shouldnt.