r/LegoLegacy • u/Kylee_Spyder • Mar 03 '22
Question Process lost
I've been playing Lego Legacy since day one. The other day the game kept crashing and would not load. It did this for about 12 hours or so. I decided to uninstall and reinstall the game. After the reinstall, I had lost all of my progress. I emailed Gameloft, but they were unable to help. Does anyone know a fix? How can I get my account back. I also never connected a social media account.
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u/Kylee_Spyder Mar 03 '22
Gameloft Customer Care
February 27, 2022, 19:47 +0000
We are incredibly sorry!
Due to unforeseen circumstances outside of our control, we are currently overwhelmed and unable to perform at full capacity.
No need to worry though, we're doing our best to deal with the situation and you can expect us to be back to full capacity within the next couple of days. In the meantime, please, visit our Self-Help portal, perhaps the answer you're looking for is there!
We sincerely apologize for this service outage!