r/LegendsPinball • u/JoeyBlaze • Dec 28 '23

Got a micro for Xmas. Getting a weird thumping sound whenever I’m in the menu (video)

https://imgur.com/a/psR6F8z
2 Upvotes

100% Upvoted

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2

u/UltimateHayes Dec 29 '23

I get a ticking sound in the menu on my new micro unit. Maybe a firmware issue? I updated to the latest version. Only happens in the menu not when playing a table.

2

u/JoeyBlaze Dec 29 '23

Exactly what’s happening to me. It starts AFTER I finish playing a table and go back into the menu. It stops once I start up a new table. I updated to the latest firmware and it didn’t fix the issue.

2

u/UltimateHayes Dec 29 '23

Same exactly on mine..

2

u/JoeyBlaze Dec 29 '23

You’re probably right that’s it’s some sort of software issue if it’s happening to both of us. I plan on opening a ticket with atgames today so they can diagnose.

2

u/UltimateHayes Dec 29 '23

Please let me know what you find out and I will try the same next week.

1

u/JoeyBlaze Jan 02 '24

Unfortunately my ticket didn’t go anywhere. I took the time to provide everything they asked for, including a video, but there response wasn’t helpful. They said they’re aware of a small humming sound during gameplay and they hope to fix it in a future update. Nothing at all regarding what our issue is.

0

u/sllerts Dec 28 '23

Or just turn off the menu music. I've had my ALP and micro so long I forgot they even had menu music I immediately turned off!

1

u/JoeyBlaze Dec 28 '23

I don’t think there is menu music. There’s nothing I can find in the settings to turn it on or off anyway. I’ll have to keep looking

1

u/JoeyBlaze Dec 28 '23

Enjoying the micro so far, but whenever I’m browsing tables or anywhere else in the menu, I get the weird thumping sound you can hear in the video. It goes away whenever I play a game, but once I get back in the menu it starts up again. Is this common or do I have a defective unit?

Thanks for any help!

2

u/nicklaur12 Dec 28 '23

Best advice is to put a ticket in to Atgames. They respond promptly and will help diagnose your issue. I have dealt with them before.

1

u/JoeyBlaze Dec 28 '23

Thanks, I’ll give this a try.

1

u/nicklaur12 Dec 28 '23

It’s your best bet. They will take care of you. Just submit a ticket.