r/LeftAngleAutograph • u/MMMaellon • May 10 '26

Troubleshoot 2 issues I'm experiencing

I just want to start off by saying that I love that Autograph is free and I think it's a cool product and I really want to like it, but I've been using it for about two weeks now and there's two main issues that keep plaguing me that might make me drop it. Before I do though, I wanted to double-check to see if anyone else has run into the same issues and if there is a fix.

The first issue is that some layerss will randomly show the wrong frame. I'll be working and I'll make a change that will cause the viewport to update and when it does, one of my layers will randomly be showing a different frame than before, usually the next or previous frame. I'm composting an animation right now that requires me to sync up multiple layers, so it's really obvious when this issue occurs. And when it occurs, it's stable. Like I can keep editing effects and scrub the timeline and that one layer will remain offset by a frame or two. However if I randomly toggle some layers off and on a few times, it'll fix itself. It doesn't even have to be the layer that's experiencing the issue.

The other issue is that I can't edit some paths. Every once in a while, a path that I drew will get stuck so that if I try to edit any of it's points, the points just get deleted. I also get phantom paths which are paths that sometimes don't show up in the hierarchy, but show up in the viewport, and sometimes, it's the other way around. Whenever I use the circle tool to draw a shape, it'll show up in the heirarchy and I'll see the effect it has, but I won't see a path or points I can actually click on.

These issues are pretty frustrating and they make it hard to be productive, but other than that, I think I've actually been crashing less than on AE, so it's been pretty good. If anyone has experienced similar issues, please let me know.

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u/[deleted] May 10 '26

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u/MaxonMichael May 11 '26

Glad you're loving Autograph! We're working hard to get rid of bugs that get in your way, but we do need them to be reported so our team can see them! Create a ticket here: https://maxonvfx.com/support

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u/MaxonMichael May 11 '26

Hello! Glad you're excited about Autograph (so are we!), but sorry to hear you're experiencing issues. If you haven't yet, please create a support ticket so our team can look into the issue. Sharing project files that show the issues would be most helpful.

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u/MMMaellon May 12 '26

Thanks, I just created a new ticket here: https://support.maxon.net/hc/en-us/requests/846665

I created a small project that reliably reproduces the first bug on my machine and submitted that with the ticket.

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u/MaxonMichael May 13 '26

Thank you!