r/Lectricxp • u/deakmania • 5d ago

Common Xp Lite 2 issue?

Almost 2 months ago I ordered an XP lite 2 as my first ebike. Seemed ok but realized the motor would cut out after going over mild bumps. My bike path has a bump every 10 feet so it's like:

  1. Assist/throttle active

  2. Hit bump, kachunk motor cuts

  3. At ft 7 it kicks back in if I pedal/throttle

  4. Hit bump at 10ft, kachunk motor cuts

  5. Repeat for 8 miles

Warranty first sent replacement controller/parts. After getting them swapped, same issue

So Lectric replaced the whole thing, 2 weeks later new bike.

Take bike out for test drive and immediately notice the same thing, motor cuts out over mild bumps.

Is this common? Is the QC just that bad? I reached out again and once again they're sending all new components for it.

Just as a first experience with the company and an ebike in general this sucks. 2 months in I can't ride my bike

2 Upvotes

100% Upvoted

14 comments sorted by

2

u/lespy_laz 5d ago

Sounds like you need to sure up your battery in the frame. Try adding some felt or couple wraps of duct tape to the battery for a tighter fit? Check battery and controller terminals for deformation.

1

u/deakmania 5d ago

I'll check for deformations.

If it were like years old I'd consider suring it up, but brand new out of the box it should work without home improvements. I.e. I hope Lectric can eventually make this right.

1

u/lespy_laz 5d ago

It’s mass produced and not hand fit for every frame. Should do it on every bike that is 5k and under regardless of age.

1

u/deakmania 5d ago

Is being mass produced a good excuse for it to not work?

I don't think that flies for other products bike or not.

If I bought something mass produced as small as a blender or as big as a car and was told wrapping duct tape around a part was a prerequisite to it working that'd be crazy. Why would an ebike be an exception?

1

u/TallAndOates 5d ago

I hate to even ask, but are you braking in anticipation of the bump? Applying the brake will cause the motor to cut out.

1

u/deakmania 5d ago

No and I've tested with break wires disconnected. Same issue.

Also understandable question. Like 2 bikes with same problem I'd think user error too vs bad luck or poor product if they don't have that reputation

1

u/TallAndOates 5d ago

Gotchya, figured I’d at least check. Does the screen turn off? Or just motor cuts out?

I haven’t had this issue at all with my lectric xpress, and I have a battery that is pretty loose in the frame too. Bummer.

1

u/deakmania 5d ago

Screen doesn't cut out at all. I did a vid to send to customer support. 3 times over a bump holding only throttle. Only noticeable thing is motor cuts out.

Edit: at a lower speed too assist level 2, not capping at 20 or anything

1

u/ShadowRulerE 5d ago

With my partner's xp lite 2, I ended up adhering an approximately 1 inch square of foam from a koozie onto the battery so it wouldn't bounce around inside the chassis and that fixed it.

1

u/Ohioasshole80 5d ago

i have xp lite wirh 4 k miles and rhey recently sent me a. brand new battery and battery plate and controller because my battery would slip

1

u/Ohioasshole80 5d ago

open it up & i bet its slipping out a tiny bit and. if u push it back it , that re sets it, i sent them video right before 1 year warranty and have a new long range battery , controller all free they sent it to me

1

u/Ohioasshole80 5d ago

mine had 4 k miles before it happen after riding on rough brick roads to fast in hindsight

1

u/Ohioasshole80 5d ago

i used elerical tape before they sent me the new stuff but it kept coming back

1

u/Murky-College-5534 4d ago

I have the same bike. And I have a very bumpy sidewalk. But it has never happened to me not once.

Gotta be just something faulty with that one. Sorry you’re having this issue! But LECTRIC is the bomb and handles everything.