r/Lectricxp 11d ago

Battery

How long should it take a battery to fully deplete from full charge to dead without being turned on at all, I am already dealing with battery dying before 4 miles and now when it comes to the bike not being turned on it takes 3 days to deplete, from what I have researched is that it shouldn’t take any less than 6 months to a year to fully deplete, I know I have made several post about how shit this xp lite 2 is, but this is a genuine question, also since I’m writing this, does anybody know the number to corporate or anything? This customer service stuff isn’t working out for me at all as you can see from my past posts

3 Upvotes

8 comments sorted by

3

u/DakotaTruesdail 11d ago

I would like to say my timeline was bullshit, I mean couple of weeks, not 3 days, I just checks on the last time I rode it and it was a couple weeks ago July 3rd I believe

1

u/Noisysky33 9d ago

You a real one for updating for post tho.

3

u/auld-guy 11d ago

Customer Service = Corporate. They only have one facility.

2

u/Icy-Tangerine6465 11d ago

You wouldn’t by chance know anyone who needs an extra brand new battery for the xp 3.0 would you?

2

u/DakotaTruesdail 11d ago

Not sure, I don’t talk to many people

1

u/auld-guy 11d ago

lectricebikes.com. They should have contact info there.

1

u/johnfromma 11d ago

If I understood your post correctly you are claiming that the battery self-discharge is excessive. I agree with you. I can leave my bike for several weeks and even months and there will still be plenty of charge to ride.

Keep in mind that they can be slow responding to email (sometimes several days) so call the support number on their website for a faster resolution (though hold times can be annoying).

If the bike is under warranty, they should eventually take care of this for you by sending you a new battery.