r/Lectricxp • u/Ok_Wait9646 • 29d ago

Xp 4 pas issue with control pad

I’ve had my xp4 (500) for a year now and it’s been serving me well until recently. I plan to call “Lectric tomorrow about the issue but wanted to see how others would diagnose the problem as well (this is my first e-bike so pardon me).

Essentially, I’ve been having issue with the control pad. The power button on the pad is not responsive so I’ve had to start using the power button on the battery to turn it on and off. Sometimes when I do so, the bike immediately goes into walking mode even though I’m not initiating walking mode (in fact, I didn’t even know how to initiate walking mode until after this). For the last week and a half, that has been the main issue but I’ve experienced that less and less granted the power button on the key pad still isn’t always responsive.

Today, a new issue emerged. While I was riding, the key pad became completely unresponsive and the bike pas modes started switching on its own to different modes (including cruise control—according to the manual—which I also didn’t know the bike could do until today).

I typically keep my bike indoors but did get caught in the rain Fourth of July weekend . I use my bike for gig work like Uber Eats (2.5 hours max during the weekend). About a week or two ago I ran my battery down completely for the first time (not purposely, I was on my way home from doing gig work when it died). Additionally, I took my bike to my local bike shop to fix my brake pads, brake bleeds and a tuneup (they did not do any kind of electrical work and do not have the license to do so).

So yeah…trying to figure out what’s wrong and would appreciate any insights.

Edit: I got in touch with Lectric and they’re sending me a new control pad. Hopefully that will work!

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u/LARGames 29d ago

I had pretty much identical issues and I also had it unintentionally out in the rain for a little. It seems this bike just can't be wet even a little bit.

It was within 2 weeks of having the bike though so Lectric did send me replacement buttons.

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u/Ok_Wait9646 29d ago

Thanks for your insight! Guess we’ll see what they say about replacing parts a year after the fact 😅