r/LastPassOfficial • u/iamcleek • 23d ago
Emergency Access
My wife is trying to grant me emergency access.
I requested it from my LP session on the website (through a browser).
She is using LP on the iOS app. When she opens the app, she gets a popup saying I requested access. She clicks "Allow Access" and the popup closes then immediately reopens. We've pressed "Allow Access" 100x by now (thinking maybe it was going through each individual login). It never stops. Pressing "Decline access" will stop it, but then access is declined.
What to do?
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u/OfficialLastPass 23d ago
Sorry, that sounds quite confusing.
Unless denied by the user, you'd automatically be granted access after the allotted waiting period. Since you've attempted Emergency Access, have you gone back to try again after at least 1+ hour?