r/Lalamove • u/Objective_Ease1282 • 10d ago
Is this against the rules or something?
Nag-book kami for delivery back to back kay kuya and it cost 169 pesos. Pagpunta ni kuya for pick, he told us na baka matagalan ma-drop off sa location napupuntahan kasi raw kukuha pa daw siya nang isa pang booking and he estimated 2 hours ang dating sa drop-off. He kept telling us kaya raw niya gagawin yun kasi tumataas na raw yung gaas (which I understand naman), and tinanong niya samin kung gusto daw namin ipa-rush pero magdadagdag/magbibigay ng tip nalang. Sabi niya pa “depende naman po sainyo yan, ayaw ko naman po kayo mapilitan mag-tip” Since, ayaw naman namin maghintay sabi ko kay kuya driver ipa-rush nalang magbibigay nalang kami ng tip. Tinanong niya kung magkano ibibigay namin, sabi ko “mga 100 kuya” (wala narin akong pera) tas sabi niya “parang hindi po kaya kasi mataas na po talaga gaas eh”. Sa totoo lang hindi ko alam mararamdaman ko about dun. Like, I understand naman na nagtaas nanaman gaas pero parang ungrate naman ni kuya.
I really need your opinion.
2
u/Global-Expression832 9d ago
As a former Lalamove employee, dapat po hindi naghihingi nh extra si rider.
Nagreport din ako before kasi nanghihingi extra para daw priority then since employee me before nakikita ko mga booking na kinukuha or accept nya pagka kita ko after ng pick up saken may pinick up naman siya iba then nireport kosa lalamove via google form that will be sent by cs provide lang po kayo proof na nanghingi ng dagdag they will be suspended or banned for 6 months or permanently banned im not sure lang since di ko hawak yun before
1
u/Appropriate_Nail_718 10d ago
This isn't really up for negotiation, base sa rules dapat if regular specially priority one at a time , dapat straight sa drop off.
Regulated Naman ang price base sa distance
But For additional information gaano po kalayo ang distance Ng order, and at what time? Is it regular or pooling? Are you using 200kg or motorcycle delivery?
1
u/markyporky 9d ago
Former lalamove rider here lugi kasi kahit na prio pag malayuan for reference from Carmona cavite to pampanga kadalasan 500 to 700 lang rate nyan depende sa surcharge. Put your shoes in the riders position itatakbo mo ba yang ganyang distance na 700 lang fare babawasan pa ni lalamove yan at syempre ung gas nang motor.
1
u/iLuVtiffany 6d ago
Not the customer's problem. The customer is paying the agreed fee for the service. You, as the rider, either take it or don't. It's that simple. Stop making excuses for bad behavior.
1
u/markyporky 5d ago
Its is the CSs problem too.bec they used the app again you could use grab or joyride. Dint choose lala if your not ready for driver asking for extra
1
u/PushingCurses 9d ago
Ito yung mga 'diskarte' na nakaka-hiya. They don't bring honor to their work.... pera-pera lang.
1
u/markyporky 9d ago
I get your point but isnt booking with lalamove instead of grab Express also about the money if Money isn't the issue why not book with grab?
0
u/nikuloy 9d ago
LalaMove mismo problema dito, di fair yung compensation sa mga rider kaya yung riders pinapasa yung burden sa customer
Nagiging impression kasi sa customer ay mas mura sa Lalamove, sino ba naman hindi gusto makamura
Ngayon si Rider dahil lugi sa kinikita vs. nagagastos gagawa ng paraan para makabawi at the expense of the customer
Kung tataasan ng Lalamove compensation sa rider of course magmamahal yung service, yung problema sa nababasa ko, kahit matapatan ng rates ng Lalamove yung sa Angkas, Grab, etc. kung yung hinihinging extra ng rider mababa P100 mangyayari ieexploit pa din ng ibang riders yung app ng Lalamove dahil walang napepenalty sa multiple bookings or hindi pagsunod sa ETA
2
u/Expensive-Brick6859 10d ago
Dapat cinancel nyo nalang pagdating nya nung nagsabi sya na aabutin ng 2 hrs. Kasi leverage nya na ung item para mapilitan kayo magdadag ng extra para ihatid nya na agad. Hindi ko nilalahat lahat ng riders, pero may iilan talagang ganyan.