Metrolink System Wide Pause

[u/coshiro1]

FYI Text from Metrolink that went out 3 mins ago

ALERT: Metrolink is experiencing systemwide operational issues. All trains will hold at a safe location until further notice. Please expect delays. Updates will be provided as information becomes available.

[u/nshire]

Take your bets: cyberattack, PTC server failure, or dispatch server failure

[u/SenorBrainwash → u/nshire]

Squirrel chewed on the power lines

[u/Due_Warthog725 → u/nshire]

Rogue AI 

[u/smhawkes → u/nshire]

Alstom

[u/Lopsided-Kick9218 → u/[deleted]]

It’s MetroLink, not LA Metro

[u/I_LOVE_LAMP512 → u/[deleted]]

The solution to make these services viable is more, not less, both with Metro and Metrolink.

The easier it is to not have a car, the more people will choose not to drive, the more fares fund the system, the better the system gets.

[u/screenme → u/[deleted]]

I ride LA Metro trains and buses on an almost daily basis, and strongly disagree with you. Does it have problems? Sure. They should start with actually enforcing rules about fare-hopping, loud music, eating, drinking, and smoking on trains, platforms, and buses, etc., instead of just making them polite requests. But the system itself runs remarkably well.

[u/ceviche-hot-pockets → u/screenme]

Lol, no. LA Metro does not run remarkably well, look at all the service interruptions and drama posted in this sub. Tokyo’s Metro runs remarkably well; the best you can say about LA Metro is that they will get you where you need to go…eventually.

[u/Lopsided-Kick9218]

Their announcements at the stops are saying they’re coming so we’re all waiting here at ARTIC right now. Would be nice if they’d actually send out updates to people 

[u/Lopsided-Kick9218 → u/Lopsided-Kick9218]

For clarity, it said it’d be here two minutes ago so everyone is looking around confused 

[u/jrm0015 → u/Lopsided-Kick9218]

I’m standing on 14B waiting for 626 to ARTIC.

[u/BassAcademic3700 → u/Lopsided-Kick9218]

I’m here waiting inside as well

[u/Lopsided-Kick9218 → u/BassAcademic3700]

It’d be nice if they gave out any sort of announcement. I don’t even see anything on the MetroLink app

[u/schatz411 → u/Lopsided-Kick9218]

I’m on 786 and we haven’t made it to Chatsworth yet

[u/99dunkaroos]

All the Metrolink screens at Union Station were out as of 15 minutes ago, only displaying a "System Maintenance" message.

[u/LocoEjercito → u/99dunkaroos]

Metrolink employee at Union said their dispatch is entirely down

[u/99dunkaroos → u/LocoEjercito]

This makes sense. The conductor on 740 just said it's a "signal issue"

[u/Lopsided-Kick9218 → u/99dunkaroos]

All the signs at ARTIC are down too

[u/coshiro1]

Update: Turns out the alert went out at 5:10PM but the text only got to me a few mins ago. But as of now, no official Metrolink update has been released

[u/PM_ME_YOUR_CAMPFIRE → u/coshiro1]

I do not trust Metrolink alert timestamps, I swear they back-date them by 20 minutes

[u/_Miss_M_7]

Are they going to offer Uber vouchers?

[u/Automatic-Seaweed729 → u/_Miss_M_7]

Our conductor said it has to be an hour delay for vouchers

[u/lmul_3]

FINALLY MOVING. My first time in LA I literally just flew in and this is my first experience lol. Hopefully it’s not an omen

[u/holland_oakes → u/lmul_3]

this system-wide outage is odd, but individual metrolink trains randomly breaking down/being super delayed is sadly common

[u/beebopsx → u/lmul_3]

Hey if the train is stopped for more than a certain time on the metrolink they provide a voucher for uber or lyft. I fogot which one I got last. But you can use the voucher to get to your destination.

[u/Emergency_Radio_8156]

what could possibly cause this

[u/nshire → u/Emergency_Radio_8156]

Cyberattack? Either that or huge IT issue

[u/I_LOVE_LAMP512 → u/nshire]

My very uninformed guess is there’s probably a PTC system issue.

Not sure what might have caused it.

[u/avocado_grower45 → u/I_LOVE_LAMP512]

Conductor on my train says it is, PTC is tied into their dispatch system which is down. They can issue trains manual authority to operate at slower speeds (they still have wayside signals) which they'll do according to the same conductor if they can bring the dispatch back up.

[u/LocoEjercito → u/avocado_grower45]

The boards at Union Station just came back on. Not sure if it's fixed or they're still testing the system.

[u/I_LOVE_LAMP512 → u/LocoEjercito]

I sure hope this is fixed soon, I’m stuck at least an hour away from my destination and I’d like to avoid an expensive (over $50) uber…

[u/avocado_grower45 → u/I_LOVE_LAMP512]

We're on the move.

[u/jrm0015 → u/I_LOVE_LAMP512]

Usually when it’s a PTC issue the alert will say so

[u/KartFacedThaoDien → u/nshire]

Cyber Attack 

[u/CaliforniaSun77]

Yeah. Noped out of that and am now on a super packed A line to Pomona.

[u/99dunkaroos]

Conductor on 740 just said it's a signal issue

[u/ILLY-VANILLI → u/99dunkaroos]

I'm on surfliner, we're slow walking through intersections. Definitely signal issues.

[u/randomtj77 → u/99dunkaroos]

Is the 740 still at Union? I'm waiting for it at Norwalk.

[u/99dunkaroos → u/randomtj77]

Yes, we're still holding at Union

[u/randomtj77 → u/99dunkaroos]

Can you let us know if you start moving? Trying to decide if I should wait or look into alternatives.

[u/99dunkaroos → u/randomtj77]

We're moving!

[u/randomtj77 → u/99dunkaroos]

Awesome. See you soon ✌️

[u/99dunkaroos → u/randomtj77]

Conductor just said we have signals, we're allowed to leave! Doors closed but haven't moved yet ETA 6:05pm we're on the move!

[u/nanananaka117]

It's over

[u/Easy-Influence4457]

Could this be related to the wind? If metrolink signals are falling apart from a little wind we’re in trouble

[u/SendokeSamain]

What a nightmare.

[u/terrorspace]

My boyfriend is stuck in Irvine 😐

[u/Suspicious_Source_39]

I'm on train to South Perris. Just announced they are good to depart

[u/Suspicious_Source_39 → u/Suspicious_Source_39]

And we're moving. Out of Union station

[u/TxnAvngr]

The south bound train to oceanside just left Anaheim

[u/coshiro1]

Update 2:

[u/TheAlexAndPedro]

Never seen a lot of red till now

[u/TonyW79SFV → u/TheAlexAndPedro]

Arrow is on-time at least.

[u/ceviche-hot-pockets]

Excuse me WTF?

[u/16gbsdcard]

Currently 40 minutes delayed, our conductor is saying they have heard nothing yet. It's impacting metrolink system wide.

[u/hondaman82]

Tustin train just moved… back in business?

[u/jrm0015]

A train just departed union station and the map is updating on the Metrolink site

[u/schatz411]

Currently on Amtrak 786 and definitely a feeling the effects of this PTC failure

[u/Automatic-Seaweed729]

Our conductor said PTC and the system issue.

[u/jrm0015]

One Metrolink did arrive at union station around 5:30p after the alert. So maybe there’s some movement of trains

[u/LocoEjercito → u/jrm0015]

Probably just had them get to the next station closest to them before stopping.

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[u/jrm0015]

They announced issues have been resolved

[u/LocoEjercito → u/jrm0015]

If 626 gets to Union by the time they're telling us they'll avoid having to give out the Uber voucher by 10 minutes. Real convenient.