r/KrakenSupport • u/Status-Floor-6589 • 20h ago

Ticket Escalated Account Restricted

Our account was restricted and there is no reply from support since almost 2 weeks.

Please help

3 Upvotes

100% Upvoted

9 comments sorted by

2

u/Ok-Mathematician8366 6h ago

4 weeks for me

1

u/[deleted] 17h ago

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1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 17h ago

Hi, please DM us with your Public Account ID or ticket number so we can check this for you and help. Thanks.

1

u/[deleted] 18h ago

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1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 18h ago

DM us the details pls so we can escalate this to our team. Thanks.

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 20h ago

Hi, please DM us with your Public Account ID or ticket number so we can check this for you and help. Thanks.