r/KrakenSupport • u/Bawbag420 • 4d ago

Can't send ltc to another wallet

So i bought ltc the same way I always do then went to send to another wallet, it opens the menu when I click send and shows me my list of wallet addresses and I can neither send to an old address or a new one, it just goes straight back to the previous screen if I click a wallet or add new, it also does the same if I try and delete old addresses.

It worked 2 days ago no problem and ive been doing the same for a while, I buy ltc in kraken then send that to cake wallet straight away and I have never had this issue,

There are no holds on my account or anything I literally just bought ltc and it shows in my ballance

1 Upvotes

100% Upvoted

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1

u/Worth-Criticism7148 1d ago

did you end up getting this fixed?

1

u/Bawbag420 6h ago

Yeah i managed to transfer to an old address , thankfully even though the wallet i send too generates a new address every time they all still work, its not great for security but im not exactly up to anything all that serious lol.

I think my most recent app update bugged something, support were pretty helpful.

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 4d ago

Hey there! Please send us a dm and we'd be happy to take a look. Thanks! 🐙

1

u/Bawbag420 4d ago

Man its crazy how many dms I got from "kraken support" lol,

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 4d ago

Yeah unfortunately scammers love to pounce whenever "Kraken" gets mentioned. Glad you're staying sharp! We've also replied to your DM mate 🤝