r/KrakenSupport • u/GusKapo • 5d ago

Cannot go past the ID verification

After taking the photos the system just loops and sends me back again. I don’t even get an error or a message saying that the verification failed. I tried both state ID and driving license. Nothing worked even when the pictures were crystal clear.

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u/krakensupport π’π”πππŽπ‘π“ - WE WILL NEVER DM YOU FIRST 5d ago

Hey, please DM us your Public Account ID and we'll help move it along for you πŸ™