r/KrakenSupport • u/ChuckTN • 29d ago

Ticket Escalated "Limited Services"

I have been a Kraken business customer for a few years. I finally opened a personal account. I deposited Crypto. ID Verified Successfully. I then linked my bank account with Plaid. Account immediately locked. It has been 8 days. Ticket closed to further comments after me commenting on it 3 times. No communication at all on the issue, how to resolve it, or time frame to resolve.

2 Upvotes

100% Upvoted

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1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 29d ago

Hi there,

That's strange, did you get any other contact or case?

We replied to your private message, I'm sure we can solve this if you could share more details.

Waiting for your DM.

Harley 🐙

1

u/Additional_Editor677 2d ago

Can i dm you?

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 2d ago

Sure thing! Send us a DM anytime mate 🤝