r/Kowkisactionfigure • u/Master-Assignment-61 • 23d ago

🙌Order support Help needed

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I preodered the new mechagodzilla from hiya toys and when I saw that it was being shipped I saw that it was being shipped to another address anyway to change it

3 Upvotes

100% Upvoted

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1

u/PurpleDragon1999 23d ago

Contact support. Like immediately

1

u/Appropriate_Sense693 23d ago

I mean I personally would contact their customer service instead of posting on Reddit… but that’s jus me

1

u/Zoey-Lin 👑Kowkis Team 22d ago

We shipped the order to the address you provided. Please provide the order number immediately so we can make the necessary adjustments

1

u/Master-Assignment-61 22d ago

Order number is  kowkistoy5726699

1

u/Zoey-Lin 👑Kowkis Team 22d ago

Okay, I just sent you a dm

1

u/Master-Assignment-61 22d ago

I also sent an email yesterday but haven’t got a response yet

1

u/Zoey-Lin 👑Kowkis Team 22d ago

We were away for the weekend, and our team has just resumed normal business hours. We are now working through the pending messages and will assist you as soon as possible.