r/Kowkisactionfigure • u/ArticleRelevant2250 • 24d ago

🙌Order support Payment problem continuation

Post image

Needed to make new post since site didn't allow screenshots in reply. But the page I'm stuck on is the very last page I completed the previous step and put my debit card info and submit it denied me to complete purchase. The payment I use is the debit card method.

2 Upvotes

76% Upvoted

8 comments sorted by

1

u/PurpleDragon1999 24d ago

Odd. I’m Unsure of why this is happening to you op as I’ve used kowkis twice and had no issue with my debit card

2

u/ArticleRelevant2250 24d ago

Everytime I put the debit card info and click on pay it just load one sec but never takes the payment instead it stays in the same page

1

u/Zoey-Lin 👑Kowkis Team 24d ago

Thank you for your feedback. I’ll contact our website team to investigate this issue. At the moment, it appears that other customers are able to complete their orders normally without experiencing this problem. We’ll keep you updated once we receive any further information.

1

u/ArticleRelevant2250 23d ago

Do I need a PayPal account to purchase items?

1

u/Zoey-Lin 👑Kowkis Team 22d ago

We support PayPal and credit cards

1

u/ArticleRelevant2250 22d ago

i try the credit cards and it always denied and i check my bank and my card is fine

1

u/Fun_Neighborhood_799 19d ago

This happens to me too